Express Factory Outlet

4.5
288 reviews

About

Outlet StoreClothing StoreFashion Accessories StoreJeansMen's Clothing StoreT-Shirt StoreWomen's Clothing StoreWork Clothes StoreExpress
Express is a fashion-forward apparel brand and styling community whose purpose is to create confidence and inspire self-expression. Shop Express for new jeans, dresses, suits, blazers and more! Come visit us at 321A Nut Tree Rd.. Your local Express store has everything you need to be your most confident. Looking for a clothing stores near me? Need some formal outfit inspo for date night? Our dresses and suits make the perfect first-impression. Looking for a work outfit? Our tailored blazers and dress pants give you the ultimate confidence boost. Are casual outfits more your thing? Find the comfiest jeans ever and the trendy tops to match. Stop by in store, or shop the latest arrivals online.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksNot available

Location

Express Factory Outlet
321A Nut Tree Rd., Vacaville, CA
95687, United States

Hours

Reviews

4.6
267 reviews
5 stars
207
4 stars
27
3 stars
20
2 stars
1
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Maria consistently received high praise for her exceptional customer service, with many customers highlighting her attentiveness, friendliness, and willingness to go above and beyond.

Store Environment

Customers noted that the store was clean, organized, and welcoming, contributing to a positive shopping experience.

Staff Performance

Multiple reviews mentioned the helpfulness and professionalism of various staff members, particularly Maria and Esmeralda, enhancing the overall shopping experience.

Product Selection

The store was recognized for its wide variety of clothing options suitable for different occasions, which customers appreciated.
  • CM
    Courtney Mathews
    4 days ago
    5.0
    Clean and very well organized store with some fantastic customer service! As I was shopping I could hear Maria greeting everyone as they came in and consistently asking shoppers if they needed any help. She was knowledgeable about the different sales and reminded us the jeans were BOGO 50% so of course we had to get a second pair. Not to mention she perfectly folded the clothes before bagging them rather than just throwing them in and sending us on our way. Thanks Maria!
  • SS
    Sharon
    Dec 29, 2025
    5.0
    Vina and Esmeralda were a dynamic dual. I love customer service that is not forced but genuine. I really enjoyed my shopping experience. It was refreshing to be helped on the sales floor and at the registered with out feeling ignored or pressured but being engaged and well informed. Thanks Vina and Esmeralda
  • CJ
    Chondell Jones
    Dec 26, 2025
    5.0
    Thank you for your services . I received the best customer service from Esmeralda and Maria. They are very well trained , respectable and knowledgeable sells associates. Credit to management. I was in need of a pink button up shirt for my Aunt's funeral and no other store had one except Express and these 2 ladies truly made my day better. They have a very vast selection of all type of clothing for all occasions. I highly recommend
  • MA
    Maria Elena Antonioli
    Dec 20, 2025
    5.0
    Great experience at this store. Maria assisted us during our visit and was exceptionally kind, attentive, and helpful. She took the time to understand what we were looking for and provided excellent service throughout. Her professionalism and warm attitude truly made a difference. Highly recommend this store, especially thanks to Maria’s outstanding customer service.
  • EM
    Erika Mondragon
    Dec 17, 2025
    5.0
    I love Express and this was my first time at this outlet. I got there 30 minutes before closing time just wanting to exchange some suits since I got the wrong size. Maria greeted me with a smile and helped me find everything I needed it. Even though it was almost closing time, she never made me feel like I had to rush. Please give this woman a raise. She was super personable, helpful and friendly. This is a drive for me, but I would come back to this locations just because of Maria, her enthusiasm is contagious, not to mention they had a better selection and variety than other locations I’ve been to. Also the store was super clean and organized.

Frequently Asked Questions About Express Factory Outlet

What is the return policy at Express Factory Outlet?

We will accept returns and exchanges for items purchased in our Express Factory Outlet stores based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. We will also not accept returns and exchanges that were purchased in Express or Express Men stores or online. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.

Where can I buy an Express gift card?

Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.