Business Details
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Department StoreClothing StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreNordstrom
Discover an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products at Nordstrom Thousand Oaks. Enjoy the convenience of in-store pick-up or curbside pickup – we'll bring your order out to you! Plus, take advantage of our gift boxes and gift packaging services to make your shopping even easier. This upscale clothing store provides personalized services like styling and alterations, ensuring an enjoyable shopping experience. Visit us to explore the latest trends from top brands and enjoy our exceptional customer service.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
574 reviews
5 stars
384
4 stars
108
3 stars
39
2 stars
20
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received high praise for their helpfulness, others were reported as dismissive or unhelpful.
Employee Attitude
Several reviews highlighted issues with employee attitudes, including reports of rudeness and discrimination, particularly towards minorities and individuals with disabilities.
Product Selection
Customers noted a decline in product selection and inventory, with some expressing disappointment in the availability of popular items.
Store Condition
The store was generally described as clean and organized, but some areas, like the restaurant, showed signs of neglect and required maintenance.
- LRLaGabriel Redic4 days ago5.0I had an outstanding experience with Christian, the gentleman in the shoes. He was very professional and patient. I was having trouble deciding on a pair of Uggs, so he brought out every single option in my size. Ultimately, I chose the slipper, and I couldn't be more satisfied with my purchase.
- LDLiudmyla DomnichDec 18, 20255.0The best services, especially on make up section. Complementary gift wrapping, sampling and other services.
- HMHappy MealDec 9, 20251.0This place is hands down awful! It's the employees that make this place super unwelcoming and uncomfortable. They ignore you for being latino or latina. Even worst if you have a visible disability. They give you dirty looks for using a medical assistive device. They see you coming and they go out of their way to walk away from you and ignore you. This has happened multiple times. The reason I go through there is because it's close to a particular store I love going to. I am finally saying something because I am tired of this and this is not okay. Your employees should not be discriminating, be racist towards, or be prejudice against anyone who doesn't fit their "criteria" of what a Nordstrom customer should look like. I would never spend my money at a racist and ableist place! If you're a minority and/or disabled, go somewhere else. Don't support racism and ableism.
- SMSarah McAdamsDec 2, 20254.0Great place
- FRFOR REALNov 22, 20251.0I have an impression that this is just an overpriced second hand store. They take returns regardless of timeframe. If I see things on a sale rack or on a final few rack, I won’t buy it regardless of price. Lord knows if it was pre owned.
Frequently Asked Questions About Nordstrom Thousand Oaks
What types of products can I find at Nordstrom Thousand Oaks?
Nordstrom Thousand Oaks offers a wide selection of men's, women's, and children's clothing, home décor, beauty products, accessories, and designer items.
What personalized services does Nordstrom Thousand Oaks provide?
The store provides styling and alteration services to enhance your shopping experience.
What are the store hours for Nordstrom Thousand Oaks?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Nordstrom Thousand Oaks offer in-store pickup or curbside pickup?
Yes, the store offers both in-store pickup and curbside pickup for your convenience.
What payment options are accepted at Nordstrom Thousand Oaks?
Accepted payment options include American Express, Cash, Check, Discover, MasterCard, and Visa.
Where is Nordstrom Thousand Oaks located?
Nordstrom Thousand Oaks is located at 346 W Hillcrest Dr, Thousand Oaks, CA 91360, USA.
Are there any nearby coffee shops where I can relax before or after shopping at Nordstrom Thousand Oaks?
Yes, you can visit Nordstrom Ebar Artisan Coffee or Ebar, both offering coffee and cafe service close to the store.
What other fashion and accessory stores are nearby Nordstrom Thousand Oaks?
Nearby stores include Michael Kors, Fossil Store, Pandora Jewelry, and Coach, offering a variety of fashion accessories and jewelry options.
Are there nearby beauty and cosmetic stores around Nordstrom Thousand Oaks?
Yes, Charlotte Tilbury, MAC Cosmetics, and Sephora are nearby, offering beauty salon and cosmetic products.
Can I get alterations for clothing purchased at Nordstrom Thousand Oaks?
Yes, Alterations at Nordstrom service is available nearby to assist with clothing alterations.