Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Thousand Oaks, CA location nearby Camarillo and Bell Canyon offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
457 reviews
5 stars
235
4 stars
123
3 stars
48
2 stars
21
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some praising helpful staff while others reported rude behavior and poor service in the jewelry department.
Store Condition
The store is generally clean and well-organized, but some customers noted issues with inventory levels and disorganization in certain areas.
Product Variety
Customers appreciate the variety of products available, but some expressed disappointment over limited selections, particularly for boys' clothing.
Pricing and Deals
Many customers highlighted great prices and sales, making it a popular choice for budget shopping.
- PKPaige KellyDec 26, 20255.0Jason in the men’s department at JCPenney is one of those people who just makes the space better. He’s helpful, genuinely upbeat, and has this steady, positive energy that makes shopping feel easy instead of overwhelming. No pressure, no fake friendliness, just real kindness and competence. He turns JCPenney into a place you actually enjoy being in.
- RCR CDec 14, 20251.0I have NEVER experienced more rude behavior at a department store than the Thousand Oaks Mall JCPenney jewelry department on 12/14 early afternoon. Those rude women were not just being dismissive, rude and showing great disdain towards me but I saw them do it to other customers. You think they were celebrities or royalty by the way they wave and shoo you away if you dare ask them a question or want to look at the jewelry!
- SOShafiq OgluSep 18, 20255.0JCPenney is always a reliable place to shop! They have a wide variety of clothes, shoes, and home items at great prices. The quality is good, and there are always great deals and discounts to take advantage of. The store is clean, well-organized, and easy to navigate. The staff is helpful and friendly, making the shopping experience smooth and enjoyable. It’s definitely a great place for both everyday essentials and special finds. Highly recommend shopping here!
- PPPamela PotterSep 2, 20254.0This is nice store. Helpful staff. Not very busy.
Frequently Asked Questions About JCPenney
What types of products does JCPenney offer at the Thousand Oaks location?
JCPenney in Thousand Oaks offers a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Thousand Oaks?
JCPenney is open Monday through Thursday from 11 AM to 7 PM, Friday from 10 AM to 7 PM, Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 6 PM.
Does JCPenney offer any special brands or private labels?
Yes, the Thousand Oaks location features exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie.
Is curbside pickup available at the JCPenney in Thousand Oaks?
Yes, JCPenney offers curbside pickup for customer convenience at this location.
What payment methods are accepted at JCPenney in Thousand Oaks?
JCPenney accepts American Express, Discover, Mastercard, Visa, and also checks. Cash is not required exclusively.
Is the JCPenney store in Thousand Oaks wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Are there any beauty-related stores near JCPenney in Thousand Oaks?
Yes, Sephora inside JCPenney and Shannon-Ashlea Hair Stylist are nearby beauty spots where customers can explore skincare, makeup, or hair services.
What nearby dining options are available around JCPenney at the Thousand Oaks Mall?
Nearby dining options include Pretzelmaker, Sbarro (pizza), SUBWAY (sandwich shop), Haagan Das (ice cream), and The Coffee Bean & Tea Leaf for coffee lovers.
What are some family-friendly or entertainment places close to JCPenney in Thousand Oaks?
Families can visit The Oaks Jungle amusement park and Go! Calendars, Toys Games toy store near JCPenney for fun activities and shopping.
How can I find JCPenney in Thousand Oaks and what is the address?
JCPenney is located at 280 Hillcrest Dr W inside the Thousand Oaks Mall, Thousand Oaks, CA 91360.