American Eagle & Aerie

4.2
39 reviews

About

Clothing StoreWomen's Clothing StoreMen's Clothing StoreJeansLingerie StoreSwimwear StoreT-Shirt StoreFashion Accessories StoreAmerican Eagle Outfitters
American Eagle Outfitters in Thousand Oaks, CA is a brand with expertly crafted, high quality jeans at our core. We create clothes that fit our customers lives, all made to take and make your own. We fit everyone. Visit your local American Eagle Outfitters at 460 West Hillcrest Dr today.

Details

  • DeliveryNot available
  • Curbside pickupAvailable

Location

American Eagle & Aerie
460 West Hillcrest Dr, Thousand Oaks, CA
91360, United States

Hours

Reviews

4.2
39 reviews
5 stars
25
4 stars
6
3 stars
3
2 stars
0
1 star
5
  • JK
    Jamie Koger
    Dec 10, 2025
    1.0
    Sadly customer service is NOT what it used to be. A cashier told me defiantly that aerie can only accept returns with a physical receipt. Cannot look up by emailed receipt, phone nunber; aerie app etc. Not true: its not the early 2000s. After she buzzed her manager, her boss said yes, they can look up by my phone number etc. When i politely asked to speak to a manager the manager grimaced at me while i spoke and kept cutting me off saying the cashier was new and not thoroughly trained. Yikes!
  • AA
    AJ
    Oct 11, 2025
    5.0
    this review is for Zen. He went above and beyond to help me with my purchase. He was very professional and kind. He was also knowledgeable and able to answer all of my questions. He provided me with excellent customer service.
  • JB
    Jade Baumgartner
    Sep 29, 2025
    1.0
    Worst customer service ever. I was told by a salesperson that I could return brand-new underwear if needed. When I came back, the manager refused to accept the return, did not offer any solution, and was extremely rude. On top of that, the staff was the worst I’ve ever encountered — sloppy, slow, and made the entire experience very uncomfortable.
  • LL
    Lea Lea
    Jan 16, 2019
    5.0
    My favorite place to shop!!! I'm sooo enthusiastic about the return of AE and Aerie to our TO mall!!
  • KN
    Kerry J Nelson
    Dec 18, 2018
    5.0
    Love this shop. I can always find something here. The staff is helpful and friendly, not pushy. Great prices, too.

Frequently Asked Questions About American Eagle & Aerie

What are the opening hours of American Eagle & Aerie in Thousand Oaks?

The store is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 11:00 AM to 7:00 PM on Sunday.

Where is American Eagle & Aerie located in Thousand Oaks?

It is located at 460 West Hillcrest Dr, Space T10, in The Oaks shopping center, Thousand Oaks, CA 91360.