Great service,,one of the best watch buying experiences ,Bal was awesome , patience he had shown and the way he spoke got my respect ,bought a watch just to say thank you for their customer centric approach
NK
Nathaniel Krebs
Jan 28, 2026
I’ve been a customer at Devon’s for several years now. I’ve made purchases from my wife’s wedding ring to my daily watch. The staff is great, helpful and welcoming; However, I’d like to put the spotlight on Dawn, she is amazing. Dawn was personable, inviting, informative and a great person to deal with. She exceeds your average in customer service. Dawn and the rest of the Devon’s employees’ made me enjoy spending my time and money there. I will continue to come back.
YS
Yosef Sekander
Jan 24, 2026
An outstanding five-star experience at DeVons. Bal and Tom are consistently helpful every time I visit, and most recently they helped fulfill a long-time dream for my wife with a Rolex purchase. Because of their exceptional service, I fully expect to be a lifelong customer of this location. Thank you to the entire staff for always being welcoming, knowledgeable, and professional.
This place provides great service! Needed my Tissot resized and they were kind enough to help me out even though I did not purchase here. Will definitely be back next time I need a watch!
SH
Stevenson Hoang
Oct 15, 2025
Tom and the team at Devons were nothing short of amazing. I’ve made a few purchases here, and every single time the service has been exceptional. They let me try on all the exhibition Rolex models I wanted and patiently answered every question.
If you’ve visited other Rolex ADs in the Bay Area, you know some can feel a bit dismissive — but not Devons. Their team is welcoming, knowledgeable, and genuinely passionate about what they do.
I was on the waitlist for a Rolex for about six months when Tom made my dream come true with a call saying my watch had arrived. It’s not only my first Rolex, but also my dream watch — and I couldn’t be happier. Devons has truly earned a lifelong customer.