During my visits, I observed concerning behavior from a store manager whose name tag appeared to read “Shannon.” While she seemed competent at basic job duties, I repeatedly noticed what appeared to be racial profiling toward Black and Indigenous (BIPOC) customers. She frequently watched them closely, followed their movements with her eyes, and instructed employees to do the same.
I also noticed she treated staff poorly—using harsh glares, giving orders in a very militant manner, and speaking rudely. Overall, the darker a customer appeared to be, the worse they were treated, which was uncomfortable and disappointing to witness.
I expect retail managers to treat both customers and employees with respect regardless of race. This behavior is unacceptable, and I hope the company addresses it and improves the in-store culture.
IK
Inderjeet Kaur
Nov 2, 2021
5.0
Best place ever❤😋
OM
Owen McIntyre
Aug 29, 2020
3.0
Too expensive
KH
Kristal Henderson
Aug 15, 2020
4.0
Great customer.service. awesome sales. Lots of selection.
The Shoe Company is located at A 201 1st Ave S, Saskatoon, SK, S7K 1J5, Canada inside Midtown Mall.
What are the store hours of The Shoe Company during weekdays?
From Monday to Tuesday, The Shoe Company is open from 10:00 AM to 7:00 PM. On Wednesday to Friday, it stays open from 10:00 AM to 8:00 PM.
Is The Shoe Company open on weekends?
Yes, The Shoe Company is open on Saturdays from 10:00 AM to 7:00 PM and on Sundays from 11:00 AM to 6:00 PM.
Does The Shoe Company offer online shopping options?
Yes, customers can shop online through their website and mobile app.
What shopping options are available at The Shoe Company?
The Shoe Company offers in-store shopping, delivery, and in-store pickup options, but does not provide curbside pickup.
How can I contact The Shoe Company in Saskatoon?
You can reach The Shoe Company by phone at +1 306-931-2649.
Can I visit other stores near The Shoe Company at Midtown Mall?
Yes, nearby stores include lululemon Saskatoon for sportswear, Dynamite for women's clothing and shoes, and Bentley for luggage and fashion accessories.
Are there any dining options near The Shoe Company for a meal or a quick bite?
Yes, close dining options include Manchu Wok for Chinese fast food and dim sum, A&W Restaurant for American cuisine, and Tim Hortons for coffee and snacks.
Where can I get grooming or beauty services near The Shoe Company?
Nearby you can find Tommy Gun's Original Barbershop for haircuts and grooming, as well as LUSH for cosmetics and beauty supplies.
What healthcare services are available in the vicinity of The Shoe Company?
Nearby healthcare services include Saskatoon Eye Surgeons and Sask Laser Vision Solutions for eye care and optometry, as well as Dr. Trudy Nwachukwu specializing in periodontics and implant dentistry.
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