lululemon

Reviews

• WZ

  Wei zhang

  Jan 19, 2026
  4.0
  店小！服务不好！
• SL

  Sunny Lee

  Jan 2, 2026
  1.0
  My sister recently had a very upsetting experience at this Lululemon location. She purchased 12 items as gifts and politely asked for individual shopping bags. Staff told her they did not have enough bags and could only provide three. What was far more concerning was the staff’s attitude. She was rudely told to “go” and rushed to leave. When she calmly explained that a lack of bags should not be the customer’s responsibility, she was told that the store “did not need her as a customer” and that she could return the items and leave. It is important to note that my sister is new to Canada and has limited English proficiency. Being dismissed, spoken to disrespectfully, and escorted out by security was an extremely humiliating experience. Lululemon promotes values of respect and inclusivity, but this experience reflected the opposite. I hope management takes this feedback seriously and reviews staff training and customer service standards at this location.
• AA

  Annie

  Dec 5, 2025
  5.0
  Super nice staff, great environment. Always have loved the store!
• RS

  RS S

  May 13, 2022
  5.0
  Great place for sports wear
• SF

  Shawn Flett

  Dec 30, 2020
  5.0
  Today I took my daughter to look at a pair of leggings for her. The staff, especially Rochelle, were very helpful and polite. They took the COVID protocols very seriously and the store was very well organized and very neat. Great job Lululemon, we will be back.