Shutterbug Camera Shops

4.5
171 reviews

About

Camera StorePrint ShopPhoto Restoration ServicePhoto LabCamera Repair Shop
Shutterbug Camera in Santa Rosa, CA is your locally owned source for expert advice and the newest photographic equipment and accessories. Professional photographers, amateur camera buffs, and family historians have been trusting us with their most precious memories since 1968. Capture, create, print, archive, restore, and share - because memories matter!

Location

Shutterbug Camera Shops
3011 Santa Rosa Ave, Santa Rosa, CA
95407, United States

Hours

Reviews

4.5
171 reviews
5 stars
131
4 stars
22
3 stars
3
2 stars
3
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, knowledgeable, and helpful, providing excellent customer service across various interactions.

Product Selection

Customers appreciate the wide variety of camera equipment and accessories available, noting the store's extensive inventory.

Mixed Experiences

While many reviews highlight positive experiences, there are notable complaints regarding poor service and issues with online orders, indicating inconsistency in customer satisfaction.

Local Support

Many customers express appreciation for supporting a local business, emphasizing the value of personalized service over online shopping.

Pricing Concerns

Some customers have raised concerns about pricing, mentioning instances of perceived overcharging and dissatisfaction with the value received for certain products.
  • VW
    Vaughan Whalen
    Oct 25, 2025
    5.0
    Great store, excellent service, really friendly people work there and are very service focused
  • JR
    JJ R
    Aug 10, 2025
    5.0
    I came in with my fiancé and an idea of what I wanted and was blown away completely by the help I received by Sunset Jimmy. I felt incredibly taken care of, valued, and comfortable. I was never talked down to for my lack of knowledge or ignored, and was given time to talk things over so it really felt low pressure. I couldn't be happier with my camera, which was a phenomenal price. Really couldn't recommend a better place. I'm so eternally grateful to have gone. Thank you to everyone on the team
  • GC
    Gulliver Chadopopolus
    Jul 16, 2025
    5.0
    Fantastic shop that has everything I’ve needed over the years. The diversity of dimensions for printing are great. And it’s always easy to manage my order online. Everything goes smooth every time I visit. Fantastic customer service, thank you!
  • MP
    Michael Parsons
    Jul 7, 2025
    5.0
    I have always had amazing service from the staff and have always learned something new from each visit. About a week ago, I spent some serious money to upgrade to a mirrorless camera and purchased the Nikon Z8. Yuri helped me with my purchase and was very knowledgeable and helpful. He showed me the features that my new camera offered. Amazon is always an easy way to shop, but the amazing staff at Shutterbug makes it much more worthwhile to shop locally, plus you will learn a few new things, like I did, from Yuri. It's a great store with a great staff! Thank You!
  • TG
    Tiffanie Garcia
    May 9, 2023
    5.0
    My son really likes camera stores and shutterbug did not disappoint. He was able to try multiple used lenses with his camera and all of their used gear is in great condition. The employee was kind enough to let him hold any camera he wanted. My son bought a screen protector and an optech camera strap. Large, clean store with friendly employees.

Frequently Asked Questions About Shutterbug Camera Shops

What services does Shutterbug Camera Shops offer?

Shutterbug Camera Shops offers camera repairs, film processing, archiving, memory card recovery, retouching, passport photos, photo restoration, scanning, and photography classes.

What are the operating hours of Shutterbug Camera Shops?

The shop is open Tuesday through Saturday from 9:30 AM to 6:00 PM and closed on Sundays and Mondays.