Brand Certified
JCPenney
4.2(884 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
800 Coddingtown Ctr, Santa Rosa, CA
95401, United States
Certified by JCPenney • Mar 01, 2026
(707) 542-2014
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/ca/santarosa/clothing-stores-santarosa-ca-1509.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Santa Rosa, CA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.2
884 reviews
5 stars
486
4 stars
223
3 stars
95
2 stars
31
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Product Selection
Customers appreciated the variety of clothing options, especially in clearance and specialty sections, though some noted limitations in specific sizes.
Store Cleanliness
The store was frequently described as clean and well-organized, contributing to a pleasant shopping experience.
Pricing and Deals
Customers frequently mentioned great prices and sales, particularly in clearance sections, making it a popular choice for budget-conscious shoppers.
Navigation Issues
Some customers reported difficulties with store navigation and signage, suggesting improvements are needed in this area.
- JEJadd EJan 11, 20265.0We love going there as it reminds us of the pass of being able to go to a mall and enjoy looking around. The prices at JCPenney.
- VRVerónica Carrera del RíoDec 31, 20255.0A lot of options of clothing and great service
- DRDenise ReedDec 29, 20255.0Sarah in the returns department was extremely helpful yesterday. I was very impressed with her customer service skills, which is difficult to find these days. She deserves a raise!
- DLDonald LynneOct 26, 20254.0When you can find a staff person they are friendly and helpful. The store was clean and professional looking.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Santa Rosa offer?
JCPenney Santa Rosa offers apparel, footwear, jewelry, accessories, home furnishings, and beauty products for men, women, and children.
What are the operating hours for JCPenney in Santa Rosa?
The store is open Monday to Friday from 10 AM to 8 PM, Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 7 PM.
Does this JCPenney location provide curbside pickup and free shipping?
Yes, JCPenney Santa Rosa offers free shipping and curbside pickup options for their customers.
Which brands exclusive to JCPenney are available at the Santa Rosa store?
Exclusive brands at the Santa Rosa location include Liz Claiborne, Okie Dokie, St. John's Bay, and Arizona.
Is the JCPenney store in Santa Rosa wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for convenient access.
What payment methods are accepted at JCPenney Santa Rosa?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks; cash is not required.
Where is JCPenney in Santa Rosa located?
It is located at 800 Coddingtown Center, Santa Rosa, CA 95401, inside the Coddingtown Center shopping area.
Which nearby beauty salons can I visit before or after shopping at JCPenney?
You can visit nearby salons such as JCP Salon Santa Rosa, Instyle Beauty Salon, OFS Esthetics, and Charlotte Tilbury for beauty and spa services.
Are there any nearby places to grab food or smoothies near JCPenney Santa Rosa?
Yes, you can enjoy treats at Nothing Bundt Cakes, Jamba smoothie bar, Baskin-Robbins ice cream, Genji Sushi, Market Cocina, and WFM Coffee Bar nearby.
What are some convenient nearby stores or markets to visit along with JCPenney?
Nearby stores include Macy's outlet, Whole Foods Market for organic groceries, Bath & Body Works for beauty products, and Home Interiors Furniture.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website