Serving a total trade area of nearly 450,000 people, Santa Maria Town Center is anchored by Crunch Fitness and Macy’s and features a new 62,706 square foot, 14-screen Regal Cinema. The center also includes key retailers such as Red Robin, Bath & Body Works, CottonOn, along with many other national retailers. Strategically positioned to capture day trip travelers from Monterey through Santa Barbara and Los Angeles, including highly sophisticated and affluent wine country visitors.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.