Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Santa Maria, CA location nearby San Luis Obispo and Orcutt offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
3.9
666 reviews
5 stars
298
4 stars
156
3 stars
113
2 stars
47
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff are praised for being helpful, while others are criticized for being unfriendly and unresponsive.
Store Condition
Store cleanliness and organization received varied feedback, with some customers noting cleanliness while others described the store as dingy and poorly stocked.
Product Selection
Customers expressed dissatisfaction with the limited selection of clothing and high prices, particularly in men's wear.
Checkout Experience
Long wait times at checkout and insufficient staffing were common complaints, leading to frustration among customers.
Positive Shopping Experience
Despite some negative feedback, many customers reported positive experiences with friendly staff and good deals.
- SASteven AllardDec 2, 20255.0Ordered online. Came in to pick up. Got a friendly greeting and was helped right away.
- FCFrank CiubaNov 3, 20255.0Pennys, a fantastic brick and mortar clothing outlet. Stocked well. Very helpful staff.
- MHMari H.Sep 22, 20252.0It's funny that JCPenney chose this location for their store. It seems shady whereas other JCPenny stores would be inside a mall or at a shopping center.
- RDRich DonaldSep 18, 20254.0Had a great selection of big and tall fasions, line was slow, prices were ok.
- GQGlen QuiringAug 27, 20253.0Small and somewhat dingy, - sometimes though, you can find gems here.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Santa Maria, CA offer?
JCPenney offers a wide range of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for the JCPenney location in Santa Maria?
The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 or 11:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does the JCPenney in Santa Maria offer curbside pickup or in-store shopping?
Yes, this location offers both curbside pickup and in-store shopping options for customer convenience.
What payment methods are accepted at JCPenney Santa Maria?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa.
Is the JCPenney store in Santa Maria wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and also provides public restrooms.
Can I shop JCPenney online or via an app?
Yes, you can shop online via their website or use the JCPenney App available on the Apple App Store for convenient shopping and coupons.
What nearby places could I visit before or after shopping at JCPenney Santa Maria?
Nearby places include Starbucks for coffee, Big Lots for discount shopping, and Panaderia Carmelita for bakery treats and Mexican food.
Are there beauty and spa services near JCPenney in Santa Maria?
Yes, nearby beauty services include SalonCentric for hair supplies, Eyebrow Beauty for salon and barber services, and Top Nails & Spa for nail and makeup services.
How can nearby transit or services help me access JCPenney in Santa Maria?
Nearby services like Metro by T-Mobile provide telecommunications support, while 7-Eleven and Starbucks offer convenient stops. These spots can help you plan your visit to JCPenney and enjoy additional amenities.
What exclusive brands does JCPenney Santa Maria feature?
The store features exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to provide style and value for the whole family.