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JCPenney

4.3
(711 reviews)

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Santa Clarita, CA location nearby Castaic and Agua Dulce offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
24140 Magic Mountain Pky, Santa Clarita, CA
91355, United States

Hours

Reviews

4.3
711 reviews
5 stars
432
4 stars
166
3 stars
55
2 stars
21
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of standout employees providing exceptional service.

Store Organization

Feedback indicated issues with store layout and organization, making it difficult for customers to find items and navigate the store.

Cleanliness

Several reviews highlighted unsanitary conditions in the bathrooms and overall cleanliness concerns, suggesting a need for improvement.

Product Availability

Customers expressed frustration with poor inventory levels and lack of stock in various sizes, impacting their shopping experience.

Pricing and Deals

Many shoppers appreciated the good deals and sales available, although some noted that prices could be high for certain items.
  • MP
    Marcus Prindle
    Jan 13, 2026
    5.0
    Got a good pair of shoes.
  • DO
    Dayo Olufade
    Dec 21, 2025
    5.0
    Even during the holiday season, this store is very organized with plenty of staff to give your assistance
  • GO
    Gisselle Oyanguren
    Dec 13, 2025
    5.0
    Great shopping , and the mall is also attached so easy to get all gifts for christmas.
  • GG
    Gwendolynn Good
    Nov 20, 2025
    3.0
    Incredibly helpful staff, but terrible store layout. Website stock doesn't accurately reflect what's on the floor. Edit: They responded! My specific feedback is to categorize by clothing type, then subdivide by brand, full stop. There's a weird mix of type > brand > type so you end up with 5 places with the same brand, and you have to wander aimlessly to find the specific article of clothing you're searching for.
  • II
    Ind2boston
    Nov 14, 2025
    5.0
    Great store for deals and shopping at discount.

Brand Certified Facts from JCPenney

JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
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