Experience the innovative design of Oakley at the Oakley Store at Valley Fair. Oakley redefines products by disrupting what's expected in our eyewear, apparel, tactical bags, watches, and more. We create products to inspire, that are proven by world-class athletes, yet are equally worn by all who join us. Visit an Oakley Store and experience our belief that, "If it's not good enough for the world's best, it's not good enough".
Great customer service from the representative in store. I returned to the store a few days after initially speaking with that same representative who answered all questions I had and helped me build my prescription glasses out correctly.
DP
Dynamite Power
Oct 11, 2025
1.0
I had one of the most frustrating customer experiences ever at the Oakley Valley Fair store (2855 Stevens Creek Blvd, Santa Clara). The staff here seriously lack professionalism and training.
An employee named RJ told me I had “an attitude” when I calmly brought up an obvious billing mistake — even though Oakley charged me an extra $523.93 for a product I had already returned! Another employee, Erick, completely mishandled the transaction, and I’ve spent hours trying to fix Oakley’s error.
I returned a pair of Oakley Meta Glasses in September, but instead of a refund, the return was processed as an exchange — yet I never received any exchanged item. Despite multiple follow-ups and emails to their store, I’ve received zero response.
It’s shocking that a so-called premium brand provides such low-end service and accountability. Saying “sorry” doesn’t cut it when you’ve lost over $500 of a customer’s money.
Oakley, train your staff — this level of carelessness is unacceptable.
AP
Anthony Paoletti
Sep 25, 2025
5.0
Vy was FANTASTIC! She patiently walked me through all the different options for updating my glasses with my new prescription. The details and information she gave me were extremely valuable in helping me make my decision on which way to go. She was able to give me a deal on new frames AND lenses that was less expensive that just replacing my lenses. I will go back to Vy to update my 2 other Oakley prescription sunglasses!
MS
Mark Saleh
Aug 19, 2025
5.0
We were helped today by Vy and store manager, Donovan. Donovan was actually on his way out of the store but stopped to check in on us and did not leave, not until much later, until our transaction was completed. Absolutely wonderful customer service that matches the high quality of Oakley products. I highly recommend this store--they will take care of you!
What are the store hours for Oakley at Valley Fair?
Oakley at Valley Fair is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Where is Oakley at Valley Fair located?
Oakley is located at 2855 Stevens Creek Blvd, Ste #B471, Santa Clara, CA 95050, inside Valley Fair.
What types of products can I find at the Oakley Store at Valley Fair?
The Oakley Store offers innovative eyewear, apparel, tactical bags, watches, and more designed for world-class athletes and everyone else.
What payment options are accepted at Oakley Valley Fair?
Oakley accepts American Express, Cash, Discover, MasterCard, Travelers Check, and Visa.
How can I contact Oakley Store at Valley Fair?
You can reach Oakley at Valley Fair by phone at +1 408-261-9010.
Does Oakley Valley Fair have an online store?
Yes, you can visit and shop at Oakley online via https://stores.oakley.com/us/ca/santa-clara/2855-stevens-creek-blvd.
What are some nearby dining options when visiting Oakley at Valley Fair?
Nearby dining options include Din Tai Fung for dim sum, Chipotle Mexican Grill for Mexican food, Starbucks for coffee, and California Pizza Kitchen for American cuisine.
Are there other fashion stores near Oakley at Valley Fair?
Yes, nearby fashion stores include American Eagle Outfitters, Catimini for children's clothing, Brighton Collectibles, and Pandora for jewelry and accessories.
What nearby stores can help customers complete their look after shopping at Oakley?
Customers can visit Na Hoku for jewelry and bridal accessories, Lids for hats, Zumiez for shoes and sportswear, and The Body Shop for beauty products nearby.
How can nearby places like R&B Tea and Super Duper Burger enhance my visit to Oakley Valley Fair?
After shopping at Oakley, you can relax with a bubble tea at R&B Tea or enjoy a meal at Super Duper Burger, both conveniently located nearby.