There was a super cute sweater i wanted to buy on the mannequin. they didn’t have my size on the racks so i asked an employee if she could give me the sweater on the mannequin. she told she would look in the back for my size, but then the manager came over and told me they couldn’t take clothes off the mannequin. it’s so strange because every single american eagle i’ve been to (like 4-5) has taken clothes off the mannequin for me. it’s not illegal or anything, the staff is lazy, unhelpful, and more concerned about giving nasty looks to customers.
YL
Yri Loera Lewis
Oct 22, 2025
5.0
Love this store, came in here hopeless not knowing if they carried bigger sizes as the online store said none in stock. Lilia was a dream, thank you so much Lilia for helping me find the right style of jeans. You are appreciated.
KY
Kenjiro Y
Sep 22, 2025
2.0
Received an online order with the security tag still on it. Was told to just take it to the store to get it removed.
Nice remodel job.
The music is so darn loud in here, but I'm just too old.
I asked the worker to remove the security tag along with an online order page printed. The employee said "we don't do that." "Did you buy this from American Eagle?" Asked if I bought this sweater at the store. "This security tag came from an online order?" After talking to the manager, the security tag was removed.
A simple, "sorry you had to deal with this" and removal would've been a 5-star.
SW
Shelby Wildeman
Aug 8, 2025
5.0
Love this place
DL
DIANITA LONDOÑO
Aug 8, 2025
1.0
Muy mala experiencia en este lugar, la empleada que me atendió me discriminó por tener sobrepeso y no me dejó medir las prendas , diciendo que el vestidor ya estaba cerrado
What brands and products does American Eagle offer?
American Eagle offers a wide range of products including women's and men's clothing, jeans, t-shirts, pants, shorts, tops, polos, sweaters, hoodies, outerwear, shoes, boots, sandals, accessories, and fragrance.
Where is the American Eagle store located in Santa Clara?
The American Eagle store is located at 2855 Stevens Creek Blvd, Suite 2479, Santa Clara, CA 95050 inside Westfield Valley Fair.
What are the regular store hours for American Eagle at this location?
The store is open every day of the week from 10:00 AM to 9:00 PM.
Does American Eagle offer in-store pickup or curbside service?
Yes, American Eagle offers both in-store pickup and curbside pickup services.
What payment methods are accepted at the American Eagle store?
The store accepts Afterpay, American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is the American Eagle store open on major holidays?
The store is closed on November 27, 2025, and December 25, 2025. On other holidays, hours may vary, often opening earlier and closing later than usual.
Can I find dining options near American Eagle at Westfield Valley Fair?
Yes, nearby dining options include California Pizza Kitchen at Valley Fair, Potato Corner, Din Tai Fung, Stick & Wok 食客汇, Chicken Wow, Chipotle Mexican Grill, Popeyes® Louisiana Kitchen, Starbucks, and Caffe Central.
Are there other clothing stores near American Eagle in Westfield Valley Fair?
Yes, nearby clothing stores include Zumiez, PacSun, Forever 21, Brighton Collectibles Valley Fair, Catimini, and another American Eagle Outfitters store.
What other shopping options are available nearby American Eagle?
Nearby shopping options include Miniso, LEGO, Purple - Valley Fair Mall, Purple mattress store, Sleep Number, Marbles: The Brain Store, and Build-A-Bear Workshop.
How can visiting nearby spots like Starbucks or California Pizza Kitchen enhance my shopping experience at American Eagle?
Visiting nearby spots such as Starbucks allows you to grab a coffee before shopping, and dining at California Pizza Kitchen provides a great meal option afterward, making your visit to American Eagle and the mall more enjoyable and convenient.