JCPenney

Reviews

• JP

  J Priest

  Apr 23, 2026
  4.0
  Took a mail order return there. Store looked nice, employees helpful. Finding the right mall entrance was a little confusing. Nice to see the mall with a lot of stores open.
• TT

  Thermo_123

  Apr 18, 2026
  5.0
  Marcela is fantastic!!!! She photographed my headshot and made the whole experience easy from start to finish. She’s professional, patient, and genuinely kind! she helped me relax right away and gave clear, practical guidance on posing, expression, and small adjustments that made a big difference on camera. She even helped tame my not-so-cooperative frizzy hair and made sure everything looked polished. What I appreciated most was her eye for detail and her honest, helpful recommendations. She suggested the best background and clothing options for my specific goal (a LinkedIn profile photo for a teacher), and she explained why those choices would work well. The final photos look clean, natural, and professional, exactly what I needed! I’m extremely happy with the results and would absolutely recommend Marcela to anyone who wants a high-quality, professional headshot!!!
• ES

  Eric Star

  Mar 29, 2026
  5.0
  Always Large selection of Big and Tall clothing. Very reasonable price.
• NN

  No1 No1

  Feb 4, 2026
  2.0
  It's been a while since I went in to a JCPenney and this is part of the reason why! I walk in to the men's department and there are like 4 workers there to greet me! Great! But as I am shopping there are NOT any prices on the clothes tag. Just signs with the price and the name of the apparel. For instance, I was looking at some underwear and the sign showed 3 different prices with the corresponding discounted price. But the price on my package was NO WHERE to be seen! Then compared to Walmart, the prices are really high! So finally, I come to a worker who has a device to show the price. A 3-pair package of drawls costs $22.50 and that is with the discount. A printed tee shirt was $17! At Walmart, everything was priced and respectively it was $10.50 for the underwear and $8.50 for the printed T. But I would have made the buy at Penneys but when I got to checkout, there was one lady in line talking to the person checking her out and 3 other people in line. I waited like five minutes and then just left. But while waiting in line, a woman comes into the store and sets off the "Stealing" alarm! As I decided to leave empty handed, the same lady goes out before me and sets off the alarm again! So I wait by the door until it stops before I leave --- but when I do, there is still just one cashier, and now there are still 2 in line! Walmart has self checkout! So when JC goes out of business, this is one of the reasons why! #justsayin
• LM

  Lu Ann Matejcak

  Jan 8, 2026
  5.0
  Nice store and great deals

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