Location.com logo
Brand Certified

JCPenney

4.2
(1750 reviews)

Business Details

2890 N Main St, Santa Ana, CA
92705, United States
(714) 953-9640

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Carson, CA location nearby Torrance and Compton offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
2890 N Main St, Santa Ana, CA
92705, United States

Hours

Reviews

4.2
1,750 reviews
5 stars
1,009
4 stars
380
3 stars
203
2 stars
56
1 star
102

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising helpful staff while others reported rudeness and inefficiency.

Pricing Issues

Customers expressed concerns about pricing transparency and perceived high prices compared to competitors.

Store Condition

Several reviews mentioned the store's outdated appearance and disorganization, impacting the shopping experience.

Product Selection

Customers appreciated the variety of products, especially in clearance and big & tall sections, but noted issues with inventory accuracy.
  • NN
    No1 No1
    Feb 4, 2026
    2.0
    It's been a while since I went in to a JCPenney and this is part of the reason why! I walk in to the men's department and there are like 4 workers there to greet me! Great! But as I am shopping there are NOT any prices on the clothes tag. Just signs with the price and the name of the apparel. For instance, I was looking at some underwear and the sign showed 3 different prices with the corresponding discounted price. But the price on my package was NO WHERE to be seen! Then compared to Walmart, the prices are really high! So finally, I come to a worker who has a device to show the price. A 3-pair package of drawls costs $22.50 and that is with the discount. A printed tee shirt was $17! At Walmart, everything was priced and respectively it was $10.50 for the underwear and $8.50 for the printed T. But I would have made the buy at Penneys but when I got to checkout, there was one lady in line talking to the person checking her out and 3 other people in line. I waited like five minutes and then just left. But while waiting in line, a woman comes into the store and sets off the "Stealing" alarm! As I decided to leave empty handed, the same lady goes out before me and sets off the alarm again! So I wait by the door until it stops before I leave --- but when I do, there is still just one cashier, and now there are still 2 in line! Walmart has self checkout! So when JC goes out of business, this is one of the reasons why! #justsayin
  • LM
    Lu Ann Matejcak
    Jan 8, 2026
    5.0
    Nice store and great deals
  • RR
    roque rios
    Jan 6, 2026
    3.0
    It's fine
  • AF
    Aiden Flynn
    Dec 26, 2025
    5.0
    My siblings and I came by today for a Christmas photoshoot and had an amazing time! We wanted to coordinate something as a surprise for our mom, and the staff were wonderful. Marcela, our photographer, had so many creative variations to poses, and made a comfortable and fun experience for us! The sales rep Casey helped us pick the right package for us, and was beyond friendly! We will definitely be back for any photography needs, and were so appreciative of a fun and helpful staff during such a hectic time of year!
  • SG
    Shayna Ghazavi
    Dec 13, 2025
    5.0
    We arrived late to our 6pm appointment due to an unfortunate accident on the freeway. The staff, specifically Kacey & our talented photographer Sam went above and beyond to still accommodate us! I’m very impressed of how considerate & understanding the staff were. 10/10 experience. Thank you, we will be back!

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Santa Ana offer?

JCPenney offers a variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the operating hours of JCPenney in Santa Ana during weekdays?

From Monday to Thursday, JCPenney is open from 11:00 AM to 8:00 PM, and on Friday from 10:00 AM to 9:00 PM.

Brand Certified Facts from JCPenney

This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: