JCPenney

4.2
1747 reviews
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Business Details

2890 N Main St, Santa Ana, CA
92705, United States
(714) 953-9640
https://www.jcpenney.com/locations/ca/santaana/clothing-stores-santaana-ca-2919.html
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About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Carson, CA location nearby Torrance and Compton offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
2890 N Main St, Santa Ana, CA
92705, United States

Hours

Reviews

4.2
1,747 reviews
5 stars
1,009
4 stars
379
3 stars
202
2 stars
55
1 star
102

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some staff were praised for being helpful and friendly, while others were criticized for rudeness and lack of attention.

Product Availability

Customers appreciated the variety of products and clearance options, but there were complaints about inventory accuracy and the organization of clearance racks.

Shopping Experience

Overall shopping experiences varied; some customers enjoyed their visits and found great deals, while others reported chaotic environments and long wait times.

Pricing

Many customers found prices reasonable and appreciated sales, but some felt items were overpriced or of poor quality.
  • LM
    Lu Ann Matejcak
    6 days ago
    5.0
    Nice store and great deals
  • RR
    roque rios
    Jan 6, 2026
    3.0
    It's fine
  • AF
    Aiden Flynn
    Dec 26, 2025
    5.0
    My siblings and I came by today for a Christmas photoshoot and had an amazing time! We wanted to coordinate something as a surprise for our mom, and the staff were wonderful. Marcela, our photographer, had so many creative variations to poses, and made a comfortable and fun experience for us! The sales rep Casey helped us pick the right package for us, and was beyond friendly! We will definitely be back for any photography needs, and were so appreciative of a fun and helpful staff during such a hectic time of year!
  • SG
    Shayna Ghazavi
    Dec 13, 2025
    5.0
    We arrived late to our 6pm appointment due to an unfortunate accident on the freeway. The staff, specifically Kacey & our talented photographer Sam went above and beyond to still accommodate us! I’m very impressed of how considerate & understanding the staff were. 10/10 experience. Thank you, we will be back!
  • LA
    LV AGUILERA
    Dec 4, 2025
    5.0
    ❤️ 💯
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Frequently Asked Questions About JCPenney

What types of products does JCPenney in Santa Ana offer?

JCPenney offers a variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the operating hours of JCPenney in Santa Ana during weekdays?

From Monday to Thursday, JCPenney is open from 11:00 AM to 8:00 PM, and on Friday from 10:00 AM to 9:00 PM.