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DSW Designer Shoe Warehouse

4.0
(357 reviews)

Business Details

21 W. Hillsdale Blvd, San Mateo, CA
94403, United States
(650) 212-7545

About

Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

DSW Designer Shoe Warehouse
21 W. Hillsdale Blvd, San Mateo, CA
94403, United States

Hours

Reviews

4.0
357 reviews
5 stars
157
4 stars
103
3 stars
58
2 stars
15
1 star
24

What are people saying?

AI-generated from recent customer reviews

Selection Variety

Customers appreciated the wide variety of shoe styles and sizes available, including options for the whole family.

Customer Service

Feedback on customer service was mixed, with several reports of rude or unhelpful staff, particularly at checkout.

Store Organization

The store layout was noted as confusing, with some customers struggling to find specific sizes and sections.

Checkout Experience

Many customers experienced long wait times at checkout, with some expressing frustration over the efficiency of the cashiers.

Cleanliness

The store was generally reported as clean and well-organized, contributing positively to the shopping experience.
  • DB
    Debbie B
    Feb 11, 2026
    5.0
    This was my 1st time shopping at this DSW while visiting from out of town. Hundreds of styles for everyone! Well stocked inventory and clearance prices! I bought Sketchers work shoes, squishy flip flops, a gorgeous pair of dark red strappy heels and Burt's bees lip balms. Service people was fun and friendly 😊💯
  • RA
    Ray Altenberg
    Jan 11, 2026
    1.0
    Non Functional Bathrooms
  • WB
    WolfPack BayArea
    Dec 29, 2025
    1.0
    BOPIS is a joke... Store has a pickup terminal that gets ignored so you have to stand in line along with people doing returns, checkout and shoe anti dusting. Utter chaos that you tried to avoid by doing BOPIS. Just like other retailers, managers call for backup help instead of jumping in to speed up line. Thus taking employees off of the floor assisting customers. Negative stars if I could.
  • CC
    CDB
    Dec 15, 2025
    5.0
    Great selection for all sizes.
  • CW
    Connie W
    Dec 9, 2025
    5.0
    Came to browse for new shoes on a random weeknight. They have an upstairs which offered a wide selection on sandals and boots. They also had a sale section organized by size. I purchased a pair of black boots on sale and they are super comfortable. I'd definitely return here to shop their boots again next season.

Brand Certified Facts from DSW Designer Shoe Warehouse

This information is certified by DSW Designer Shoe Warehouse and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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