Business Details
About
Toy StoreToysLEGO Company Limited
The LEGO® Store Hillsdale Shopping Center in San Mateo, CA brings creativity to life for kids and kids-at-heart! Visit our toy store to discover a huge selection of LEGO sets, minifigures and gifts, with extra help from our knowledgeable Brick Specialists. From LEGO Star Wars™ sets to LEGO sets for adults, we’ve got plenty of options for fans of all ages! Looking to get extra creative? Design your own personalized LEGO minifigures at the Build a Minifigure station, or check out the LEGO Pick a Brick wall to find all the pieces you need to bring your next idea to life. We’re always working on fun new activities to inspire creative play, so be sure to ask about what exciting LEGO events are coming soon to our store!
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
The LEGO® Store Hillsdale Shopping Center
341 Hillsdale Mall, San Mateo, CA
94403, United States
Hours
Reviews
4.6
396 reviews
5 stars
288
4 stars
70
3 stars
21
2 stars
8
1 star
9
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Customers consistently praised the staff for being friendly, helpful, and knowledgeable.
Product Selection
The store offers a good variety of LEGO sets, although some customers noted limited stock and small space.
Customer Experience
Many reviews highlighted enjoyable shopping experiences, with positive remarks about the store's atmosphere and organization.
Service Issues
Some customers reported frustrations with service, particularly regarding item availability and staff responses during busy events.
- FCFelipa CovohDec 18, 20255.0Buen trato, excelentes juguetes y buenos precios, mucha variedad para escoger
- EEEmilioDec 7, 20255.0I remember one of the workers being cool
- JTJatinder TDec 6, 20255.0I went at 1pm on Saturday 12/4/25. The staff were very friendly and helpful. I purchased the Milky Way set as a Xmas present. Great team, thank you all.
- JJJRNormanNov 20, 20253.0Very small and small variety of items
- MCMichael CassidyOct 23, 20255.0Welcoming friendly and helpful staff. Great selection of sets and merchandise. Well stocked.
Frequently Asked Questions About The LEGO® Store Hillsdale Shopping Center
How do I sign up for the LEGO VIP Program?
If you drop by one of our awesome LEGO® Stores, you can become a LEGO® VIP member right there and then. Just ask one of our Brick Specialists to sign you up and they’ll be happy to help. After you sign up in-store, you’ll receive a welcome email with instructions for completing your registration. After your registration is complete, you’ll receive an email with a link to your new digital card. LEGO VIP Points can be earned on purchases from LEGO stores and from our online shop.
How do I redeem my VIP Points?
Once you’ve earned points, visit your VIP account on LEGO.com where you can choose to redeem a voucher for either online or in-store shopping!
Do you price match other retailers?
We strive to offer fair and consistent pricing in our stores and online. We can’t price match, however, as Stores and the LEGO® Shop sometimes run different promotions and discounts. Happy shopping!
What do I do if my set is missing a piece or if I lost a piece?
You can visit our store to see if your missing piece is available to buy from Pick-A-Brick wall. Or, request a free replacement piece to be shipped straight to your door by visiting LEGO.com and navigating to 'Help' and then 'Replacement Parts'.
How much does it cost to visit at LEGO store?
All of our LEGO Stores are free to enter.
Can I buy individual bricks?
If you want to buy individual pieces to build something unique, check out our Pick-a-Brick wall! Each store has something different, and the bricks change all the time! We hope you’ll stop by soon to see what’s new!
The set I want is out of stock, when will you have more?
While we don’t have an exact date for when sets will be available again, you can search for a set at LEGO.com and sign up for in-stock notification emails to be one of the first to know!
How do I check if the set I want is in stock at your store?
Visit LEGO.com, search for the set you want, and on the product page click ‘Check Store Stock’ to see if this item is available at our store! Or, give us a call and we’d be happy to help!
Do you sell Gift Cards?
Yes, we sell LEGO® Gift Cards! Just stop by and we'd be happy to help, or visit LEGO.com to buy an e-gift card! LEGO® Gift Cards can be given in any amount up to $500.
How do I find out how much a set, gift or toy costs?
Our prices are the same in stores and online, so visit LEGO.com and search for the item you want for more information!
Can I return a LEGO set I ordered online to a LEGO Store?
If the total value of the unopened set is under $200, you can return your unopened LEGO set to any of our LEGO Brand Retail stores with your original shipping confirmation email or receipt dated within 90 days, and we'll give you a full refund in form of store credit or a gift card. If your unopened set is over $200, simply return your unopened LEGO set to the address listed on your packing slip.
How do I sign up for the LEGO VIP Program?
Visit the LEGO® Store at Hillsdale Shopping Center and ask a Brick Specialist to sign you up for the LEGO® VIP Program. You'll receive emails to complete your registration and access your digital card. Earn points by shopping in-store or online.
How can I redeem my LEGO VIP Points at the Hillsdale store?
Log into your VIP account on LEGO.com to redeem points for vouchers, which can be used for online purchases or shopping at the Hillsdale LEGO Store.
Does the LEGO® Store at Hillsdale Shopping Center offer price matching?
No, the store does not price match other retailers as pricing and promotions may vary between the store and the LEGO® Shop.
Can I buy individual LEGO bricks at the Hillsdale store?
Yes, you can purchase individual pieces at the Pick-a-Brick wall. The brick selection changes regularly, so stop by to see the latest options.
Is there a cost to enter the LEGO® Store at Hillsdale Shopping Center?
No, all LEGO Stores, including the Hillsdale location, are free to enter.
What are the opening hours of the LEGO Store at Hillsdale Shopping Center?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM; Friday and Saturday from 10:00 AM to 9:00 PM; and Sunday from 11:00 AM to 7:00 PM.
Does the LEGO Store at Hillsdale Shopping Center offer curbside pickup?
Yes, curbside pickup is available for your convenience at this LEGO Store location.
Which payment options are accepted at the LEGO Store Hillsdale?
The store accepts Android Pay, Apple Pay, cash, Mastercard, and Visa for your purchases.
What nearby stores can I visit along with the LEGO Store at Hillsdale Shopping Center?
You can visit nearby shops such as Build-A-Bear Workshop, Hallmark gift shop, Lush Cosmetics San Mateo, and Victoria’s Secret, all located within Hillsdale Shopping Center, offering convenient options for gifts, beauty products, and more.
Are there food and beverage options near the LEGO Store at Hillsdale?
Yes, nearby you will find Philz Coffee for a quick coffee break and Burger King for fast food, making it easy to grab a snack before or after your visit to the LEGO Store.
How can visiting nearby specialty stores enhance my trip to the LEGO Store at Hillsdale?
After shopping at LEGO Store, you might enjoy visiting nearby specialty stores like Young Art Hillsdale for arts and crafts or Sephora for beauty supplies, providing a diverse shopping experience all within the Hillsdale Mall area.