Brand Certified
Nordstrom Valley Fair
4.3(2724 reviews)
Certified by Nordstrom Valley Fair • Mar 01, 2026
Business Details
2400 Forest Ave, San Jose, CA
95128, United States
Certified by Nordstrom Valley Fair • Mar 01, 2026
(408) 248-2180
Certified by Nordstrom Valley Fair • Mar 01, 2026
https://www.nordstrom.com/store-details/nordstrom-valley-fair
Certified by Nordstrom Valley Fair • Mar 01, 2026
About
Certified by Nordstrom Valley Fair • Mar 01, 2026
Department StoreClothing StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreNordstrom
Discover an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products at Nordstrom Valley Fair. Enjoy the convenience of in-store pick-up or curbside pickup – we'll bring your order out to you! Plus, take advantage of our gift boxes and gift packaging services to make your shopping even easier. This upscale clothing store provides personalized services like styling and alterations, ensuring an enjoyable shopping experience. Visit us to explore the latest trends from top brands and enjoy our exceptional customer service.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Certified by Nordstrom Valley Fair • Mar 01, 2026
Hours
Certified by Nordstrom Valley Fair • Mar 01, 2026
Reviews
4.3
2,724 reviews
5 stars
1,604
4 stars
670
3 stars
268
2 stars
70
1 star
112
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the helpfulness and friendliness of staff, there were significant complaints about poor service experiences, particularly in the returns and alterations departments.
Product Variety
Customers appreciated the wide variety of clothing and shoes available, though some noted limited options in certain categories and high prices.
Store Environment
The store was generally described as clean and well-organized, but there were complaints about uncomfortable conditions in fitting rooms and issues with the parking lot.
Mixed Experiences
Overall, customer experiences varied widely, with some expressing deep satisfaction and loyalty, while others reported serious dissatisfaction and incidents of perceived discrimination.
- THTai Hung5 days ago5.0Have so many different types of heels and boots
- YRY RFeb 24, 20265.0Both the salesman at the baby section and the young lady working at the men's cologne area were an absolute delight. I am genuinely happy with my shopping experience at this store. It is good there are still places that put in the effort into customer care!
- BHBarbara HibinoFeb 24, 20265.0I emailed the manager about a customer service issue, and they addressed it right away. Nordstrom is known for their customer service, and this store lives up to it. Thank you.
- EPEricka PostonFeb 17, 20264.0Wide variety of clothes and shoes.
- SCSteve ChanFeb 5, 20265.0Stay away from this Popeyes. Not marinated. Overcooked. Under heat lamps too long. Chicken made me ill.
Frequently Asked Questions About Nordstrom Valley Fair
What types of products can I find at Nordstrom Valley Fair?
Nordstrom Valley Fair offers a wide range of men's, women's, and children's clothing, home décor, beauty products, shoes, handbags, jewelry, and more.
Does Nordstrom Valley Fair offer in-store pickup or curbside services?
Yes, you can enjoy the convenience of in-store pickup and curbside pickup where your order will be brought out to you.
What personalized services does Nordstrom Valley Fair provide?
Nordstrom Valley Fair offers styling services and alterations to ensure an enjoyable shopping experience.
What are Nordstrom Valley Fair's regular store hours?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 11:00 AM to 7:00 PM.
Is Nordstrom Valley Fair open on holidays?
The store is closed on Thanksgiving Day and Christmas Day. Other holiday hours vary, with some days opening earlier or closing later than usual.
Which payment options does Nordstrom Valley Fair accept?
Nordstrom Valley Fair accepts American Express, Cash, Check, Discover, Mastercard, and Visa payments.
What famous nearby dining options can I visit around Nordstrom Valley Fair?
You can visit nearby spots such as Nordstrom Ebar Artisan Coffee, Nordstrom Cafe Bistro, Bazille, and Habitant for dining experiences before or after shopping.
Are there beauty and cosmetic services near Nordstrom Valley Fair?
Yes, nearby places like elemis beauty salon and Anastasia Beverly Hills Brow Studio offer beauty and cosmetic services.
Where can I find other clothing and accessory stores near Nordstrom Valley Fair?
Nearby stores include Chanel, Zegna Nordstrom, Coach, UNIQLO USA, Christian Louboutin, Golden Goose, and more for fashion and accessories.
What is the address and contact information for Nordstrom Valley Fair?
Nordstrom Valley Fair is located at 2400 Forest Ave, San Jose, CA 95128. You can reach them by phone at +1 408-248-2180 or email griselda.d.casillas@nordstrom.com.
Brand Certified Facts from Nordstrom Valley Fair
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Certified March 01, 2026Yext Knowledge Graph
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