Feedback on customer service is mixed, with some praising helpful staff while others report rude and unprofessional behavior.
Store Organization
Many customers noted that the store is often messy and disorganized, making it difficult to shop.
Product Selection
While some customers appreciate the variety and quality of items, others express disappointment in the limited selection and outdated styles.
Pricing
Customers generally find the prices to be reasonable, with good deals available, though some feel the discounts could be better.
BL
Best Local
2 days ago
5.0
I’m glad there’s a place like this where we can get namebrand clothing at an affordable price. The Nordstrom rack in Oak Ridge has a great selection of men’s clothing as well as women, clothing, and shoes. I love that they have at least four registers open so that they can get us customers through promptly. It is our go to place to go shopping.
MA
Mary Azah
2 days ago
1.0
Two cashiers to serve the store a longe line of customers.not sure if there is a manager in this store at moment. Customers standing in line fore more than 45mins before being attend to. Some leaving the stuff and leaving. Very poor customer . Poor leadership.
HL
Han Li
Jan 1, 2026
1.0
I had a frustrating experience with the store manager, Ivan.
I attempted to use a coupon clearly valid between 9pm PT on December 10, 2025, and 9pm PT on December 24, 2025, but Ivan claimed it could only be used on those two specific dates — which is just bullshit and a clear misinterpretation of a promotional period.
There was no effort to verify the terms, escalate the issue, or help in any way. The dismissive attitude was disappointing and not what I expect from a manager.
I also usually receive a post-purchase survey after shopping at Nordstrom Rack, but did not receive one this time, which felt odd given the situation.
MC
max chou
Dec 17, 2025
1.0
Too slow processing. Every one is worry in theline.
SR
Sean (Top 10% rankings)
Dec 10, 2025
1.0
Ordered shoes online and they are used. Don't sell them as new when they have clearly been used and returned.
Frequently Asked Questions About Nordstrom Rack Oakridge
What is Nordstrom Rack Oakridge known for?
Nordstrom Rack Oakridge is known as the off-price division of Nordstrom, serving up fashion for the whole family and home with top brands and trends at up to 70% off.
Where is Nordstrom Rack Oakridge located?
It is located at 925 Blossom Hill Rd, San Jose, CA 95123, United States.
What are the regular store hours for Nordstrom Rack Oakridge?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does Nordstrom Rack Oakridge offer in-store pickup?
What payment options are accepted at Nordstrom Rack Oakridge?
They accept multiple payment options including Afterpay, American Express, Apple Pay, Cash, Check, Discover, Mastercard, Visa, and various contactless payments.
What types of products are available at Nordstrom Rack Oakridge?
The store offers women's, men's, and children's apparel, shoes, accessories, beauty and cosmetics, fragrance, home goods, baby essentials, and more.
Is Nordstrom Rack Oakridge currently open or temporarily closed?
The store is temporarily closed as indicated in their featured message.
Which nearby places can I visit along with Nordstrom Rack Oakridge?
Near Nordstrom Rack Oakridge, you can visit LensCrafters for eyewear needs, Salon L for beauty services, and Blossom Hill Veterinary Clinic for pet care.
Are there dining options near Nordstrom Rack Oakridge?
Yes, nearby dining includes P.F. Chang's, Uncle Tetsu bakery, Sunfish Poke Bar, Cantina California, and Sanraku Japanese Restaurant.
Can I combine shopping at Nordstrom Rack Oakridge with wellness or beauty services nearby?
Yes, you can enjoy wellness or beauty services at nearby places like Mermaid Day Spa, Orange Medical Spa, HongLe Beauty Salon, and Phenix Salon Suites.