Madewell

4.3
85 reviews

About

Clothing StoreWomen's Clothing StoreShoe StoreFashion Accessories StoreMadewell
Hi, we’re Madewell and we believe that good days start with great jeans. Women’s and men’s denim is at the core of the brand, and we also offer everything you want to wear with an amazing pair of jeans, from easy tees and timeless outerwear to classic footwear and must-have bags.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksNot available

Location

Madewell
334 Santana Row, San Jose, CA
95128, United States

Hours

Reviews

4.3
85 reviews
5 stars
55
4 stars
14
3 stars
6
2 stars
3
1 star
7
  • TT
    Toni Thompson
    Oct 12, 2025
    5.0
    Madewell offers the option to trade in your own jeans towards a new pair of jeans. The store offers a variety of men’s and women’s clothes, all their proprietary brand. Great jeans in many styles almost too many! We found two pair of jeans and a great Jean jacket with a novel Bow tie front. they also have their own of costume jewelry of earrings, necklaces, bracelets. Staff is very helpful With all The Jean styles . Accessible entry. Accessible venue . Men’s section is marked. Accessible restroom in central Santana Row are
  • AM
    Aysel MEHDİYEVA
    Sep 1, 2025
    1.0
    Completely Disappointed – Extremely Poor Quality for a High Price Unfortunately, my experience with the products I purchased from Madewell was very disappointing. The shoes I bought for myself fell apart after just one wear, with the glue coming undone almost immediately. Additionally, the pants I bought for my spouse started to wear out and lose color between the legs in no time. On top of that, the prices are extremely high for such poor quality. It’s simply not worth it. I wouldn’t recommend shopping here to anyone—think twice before you buy.
  • AC
    Apryl Chiem
    Dec 2, 2024
    5.0
    Friendly staff. Triple checked stock for me when a hold got misplaced. The employees are always kind and helpful when I come here. Their ballet flat feel really comfortable. They're also nice enough to let customers come in the last 15 minutes and use their fitting room still (which I don't recommend doing but if you need to they won't make you feel awful about it).
  • MW
    Michael Weiss
    Aug 20, 2021
    5.0
    My fiance likes to shop here. I usually stand by the front while I wait for her. One time they had a sign that said 30% of all sweaters. But that excluded cashmere. We were shopping for her birthday so I had to get the sweater anyway. I wouldn't dock a star for this b/c the sweater was nice.
  • MS
    Michele Sidoine
    Nov 22, 2020
    5.0
    Clean and organized, friendly staff.

Frequently Asked Questions About Madewell

What are the store hours for Madewell at Santana Row?

Madewell is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Does Madewell offer in-store pickup?

Yes, Madewell offers in-store pickup services for your convenience.