Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits.
All lululemon locations have strong ties to our local communities.
I ordered a pair of leggings online from this location. Sad to say they can't count and their inventory was incorrect. My order was cancelled, my gift card balance was not reissued, and now I cannot even order the leggings elsewhere. Used the live chat and they said there is nothing they can do either - it will be a while until I can get my money back I guess. See you later Lululemon - hello Vuori, Alo, and all the others that are currently doing better at customer service and logistics.
YL
Yingshan Liang
Nov 30, 2025
5.0
I had a great experience at this Lululemon location. The staff were incredibly patient and helpful when I came to pick up my hemming order, even though I was missing some of the information they needed. They took the time to sort everything out and made sure I was taken care of. I really felt valued as a customer. Thank you for the wonderful service!
KR
keerti reddy
Nov 16, 2025
5.0
Truly customer obsessed 😍the store lead and her colleague truly helped me with my query. I appreciate their kind gesture, many thanks 🙏
AB
Alexis B
Nov 10, 2025
1.0
I am extremely dissatisfied with the customer service at the Lululemon in Valley Fair, especially from the team and the “lead.” I have spent my hard-earned money at this location for years, and to be treated as if I was about to commit a shoplifting crime was beyond disrespectful.
While checking the price of an item, I was approached by two employees. One of them walked all the way over to me specifically to ask if I “needed help,” but it was obvious she was only trying to see what I was doing. After hearing my response, she immediately walked away without any genuine concern or customer service. It felt intrusive and accusatory.
What made the experience even worse was the lead’s reaction. When I expressed how uncomfortable and disrespected I felt, she completely disregarded my feelings. She didn’t even look me in the eyes. She just continued fixing a mannequin and brushed me off. As a loyal customer, this was extremely disappointing and unprofessional.
I am very upset by how I was treated and, at this point, I won’t be coming back to this store anytime soon. Lululemon should take customer concerns seriously and train their staff to treat everyone with respect.
LZ
leona zhao
Oct 25, 2025
2.0
They spent over 20 mins looking for my web order, guess what? Found on the floor
What types of products does lululemon offer at the Westfield Valley Fair location?
lululemon offers technical athletic apparel for yoga, dancing, and other active pursuits, including both men's and women's clothing and footwear.
Where is the lululemon store located in San Jose?
The lululemon store is located at 2855 Stevens Creek Boulevard, Suite 1135, San Jose, CA 95050.
What are the store hours for lululemon at Westfield Valley Fair?
The store is open daily from 10:00 AM to 9:00 PM.
Does lululemon at Westfield Valley Fair offer in-store pickup?
Yes, the store offers in-store pickup services.
How can I contact the lululemon store at Westfield Valley Fair?
You can contact the store by phone at +1 408-692-2317 or by email at valleyfair-store@lululemon.com.
Does lululemon support in-store shopping at Westfield Valley Fair?
Yes, lululemon supports in-store shopping at this location.
What nearby stores can I visit for women's clothing around lululemon?
Nearby women's clothing stores include Ann Taylor, Johnny Was, Motherhood Maternity, Marc Jacobs, and Charlotte Tilbury.
Where can I find nearby jewelry stores close to lululemon at Westfield Valley Fair?
Nearby jewelry stores include Zales, Helzberg Diamonds, Rolex Boutique, and Montblanc.
Are there any nearby cafes or tea shops near lululemon to relax before or after shopping?
Yes, nearby options include The Coffee Bean and Tea Leaf and Pink Pink Tea Shoppe bubble tea shop.
What can customers expect from the lululemon brand experience at this location?
lululemon focuses on creating high-quality technical athletic apparel and maintaining strong ties with the local community to encourage longer, healthier, and fun lives.