Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our San Jose, CA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,511 reviews
5 stars
777
4 stars
402
3 stars
166
2 stars
62
1 star
104
What are people saying?
AI-generated from recent customer reviews
Store Condition
The store is generally reported as clean and well-organized, although some customers noted it felt empty or ghost-like.
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported negative experiences, including rudeness and lack of assistance.
Product Selection
Customers appreciated the variety of clothing and home goods available, but some felt the selection was limited, particularly for larger sizes.
Pricing and Sales
Many customers highlighted good sales and reasonable prices, although some expressed concerns about pricing practices and perceived overpricing.
- BEBlanca EstradaJan 4, 20265.0Extreme Value Quality Items...Great Presentation....
- CRCassandra RodriguezJan 2, 20265.0It's very big n clean
- JRJeremy RuizDec 31, 20252.0Place is nice and clean, but there was a a man who appeared aggressive and yelling loudly scaring customers. Had to tell my partner to walk off since he started looking at me and I stared back not knowing what would happen next. Fortunately he walked off and stayed his distance, but it made the entire store feel unsafe and uncomfortable.
- MPmarian pollockDec 27, 20255.0Reminded me of how Sears looked before closings its doors 1 year later
- ALAnthony LozanoDec 22, 20255.0For it being Christmas time .. EVERYONE in the pickup/return line were smiling and very helpful! The line went quick and every customer seemed happy with their service. Merry Christmas, JCPENNEY Crew!
Frequently Asked Questions About JCPenney
What are the operating hours of JCPenney in San Jose, CA?
JCPenney in San Jose is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Where is JCPenney located in San Jose?
JCPenney is located at 2230 Eastridge Loop, inside the Eastridge Shopping Center in San Jose, CA 95122.
What types of products does JCPenney offer at this location?
This JCPenney location offers a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Are there any exclusive or private brands available at JCPenney?
Yes, the store features exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie.
Does JCPenney San Jose provide curbside pickup or free shipping options?
Yes, JCPenney offers free shipping and curbside pickup services for customer convenience.
What payment options are accepted at JCPenney San Jose?
JCPenney accepts payments via American Express, Check, Discover, MasterCard, and Visa.
Is JCPenney San Jose accessible for customers with disabilities?
Yes, the store has a wheelchair-accessible entrance and public restrooms to accommodate all customers.
What nearby places can I visit before or after shopping at JCPenney San Jose?
Nearby you can visit SEPHORA inside JCPenney for beauty supplies, Halloween City for seasonal shopping and gifts, and Old Navy Eastridge Mall for additional clothing options.
Is there a beauty salon or spa service near JCPenney San Jose?
Yes, the JCPenney Salon is located within the department store, and nearby you can also find Fantasy Nails salon for nail and hair services, and Aleah Boutique Colombiana providing beauty and spa services.
What dining options are available near JCPenney San Jose?
Nearby dining options include Cinnabon bakery and coffee shop, Red Robin Gourmet Burgers for American cuisine, and Tomi Seafood Buffet offering sushi and seafood dishes.