Brand Certified
JCPenney
4.1(1509 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
2230 Eastridge Loop, San Jose, CA
95122, United States
Certified by JCPenney • Mar 01, 2026
(408) 238-0300
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/ca/sanjose/clothing-stores-sanjose-ca-1923.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our San Jose, CA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.1
1,509 reviews
5 stars
776
4 stars
402
3 stars
166
2 stars
62
1 star
103
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The store is generally reported as clean and well-organized, contributing positively to the shopping experience.
Customer Service
Mixed reviews on customer service; while some staff were noted as friendly and helpful, others were criticized for being unresponsive or rude.
Product Selection
Customers appreciate the variety of clothing and home goods available, although some noted limited options in specific categories.
Pricing and Sales
Many customers highlighted good sales and reasonable prices, but there were complaints about misleading discounts and high prices on certain items.
- BEBlanca EstradaJan 4, 20265.0Extreme Value Quality Items...Great Presentation....
- CRCassandra RodriguezJan 2, 20265.0It's very big n clean
- JRJeremy RuizDec 31, 20252.0Place is nice and clean, but there was a a man who appeared aggressive and yelling loudly scaring customers. Had to tell my partner to walk off since he started looking at me and I stared back not knowing what would happen next. Fortunately he walked off and stayed his distance, but it made the entire store feel unsafe and uncomfortable.
- MPmarian pollockDec 27, 20255.0Reminded me of how Sears looked before closings its doors 1 year later
- ALAnthony LozanoDec 22, 20255.0For it being Christmas time .. EVERYONE in the pickup/return line were smiling and very helpful! The line went quick and every customer seemed happy with their service. Merry Christmas, JCPENNEY Crew!
Frequently Asked Questions About JCPenney
What are the operating hours of JCPenney in San Jose, CA?
JCPenney in San Jose is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Where is JCPenney located in San Jose?
JCPenney is located at 2230 Eastridge Loop, inside the Eastridge Shopping Center in San Jose, CA 95122.
What types of products does JCPenney offer at this location?
This JCPenney location offers a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Are there any exclusive or private brands available at JCPenney?
Yes, the store features exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie.
Does JCPenney San Jose provide curbside pickup or free shipping options?
Yes, JCPenney offers free shipping and curbside pickup services for customer convenience.
What payment options are accepted at JCPenney San Jose?
JCPenney accepts payments via American Express, Check, Discover, MasterCard, and Visa.
Is JCPenney San Jose accessible for customers with disabilities?
Yes, the store has a wheelchair-accessible entrance and public restrooms to accommodate all customers.
What nearby places can I visit before or after shopping at JCPenney San Jose?
Nearby you can visit SEPHORA inside JCPenney for beauty supplies, Halloween City for seasonal shopping and gifts, and Old Navy Eastridge Mall for additional clothing options.
Is there a beauty salon or spa service near JCPenney San Jose?
Yes, the JCPenney Salon is located within the department store, and nearby you can also find Fantasy Nails salon for nail and hair services, and Aleah Boutique Colombiana providing beauty and spa services.
What dining options are available near JCPenney San Jose?
Nearby dining options include Cinnabon bakery and coffee shop, Red Robin Gourmet Burgers for American cuisine, and Tomi Seafood Buffet offering sushi and seafood dishes.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website