Business Details
About
Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
DSW Designer Shoe Warehouse
3530 Steven's Creek Boulevard, San Jose, CA
95117, United States
Hours
Reviews
4.1
1,496 reviews
5 stars
691
4 stars
479
3 stars
199
2 stars
61
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude interactions and poor service during returns.
Product Selection
The store offers a wide variety of shoes and accessories, but some customers noted a lack of options for larger sizes and specific styles.
Store Experience
Many customers appreciated the store's cleanliness, organization, and ample parking, although some mentioned long checkout lines and occasional staffing shortages.
Pricing and Promotions
Customers found the prices reasonable and enjoyed the clearance section, but there were complaints about misleading promotions and issues with returns.
- MFMary Fiato1 day ago5.0Solid selection of shoes & clearance prices are great! I bought 2 pairs of leather boots for less than $100. Customer service is exceptional.
- IBIsmail Hakki Batum6 days ago5.0Good deals there
- JVjustin victaDec 16, 20254.0Ordered my wife and daughter some slippers that she's requesting on line. Went very smooth. Fast friendly workers. Plenty of parking. Huge store just full of shoes and accessories.
- CRc RanDec 14, 20255.0Very friendly service, first time customer and was pleased with staff, especially Jasper. Very professional staff. Thank you
- ALAnastasia LiikalaNov 30, 20251.0I won't shop here ever again because of their awful return policy. I wore boots I purchased for 5 minutes and they would not allow an exchange for a different size or do a return due to them being damaged by wearing them. They were not damaged at all and I just had purchased them the night before.
Frequently Asked Questions About DSW Designer Shoe Warehouse
What types of shoes and accessories can I find at DSW Designer Shoe Warehouse in San Jose?
DSW offers over 25,000 pairs of designer shoes for men, women, and kids from popular brands like Nike, Cole Haan, and Puma, as well as handbags and accessories.
What are the store hours for DSW Designer Shoe Warehouse on weekdays?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 7:00 PM.
Does the DSW store on Steven's Creek Boulevard offer delivery services?
No, the store does not offer delivery services but does provide in-store pickup.
What payment methods are accepted at the San Jose DSW location?
They accept American Express, Visa, Mastercard, Discover, cash, mobile payments like Apple Pay, Android Pay, Samsung Pay, and contactless payments.
Is there a rewards program available at DSW, and what benefits does it offer?
Yes, DSW Rewards is a free program that offers members perks like rewards certificates and special offers.
What services, besides shopping, does DSW provide at this location?
They offer in-store pickup and shoe donation services.
How can I reach DSW Designer Shoe Warehouse in San Jose if I have questions?
You can call them at +1 408-423-8044 or email info@dswinc.com.
What popular shoe stores are near DSW Designer Shoe Warehouse?
Vans is a nearby shoe store, providing customers with additional footwear options in the area.
Are there any convenient places nearby for a quick snack or essentials before or after shopping at DSW?
Yes, there is a 7-Eleven nearby, which offers convenience store items, lottery tickets, and liquor.
What other retail or fashion-related stores are located near DSW Designer Shoe Warehouse?
Nearby you can find Lids, a hat and sportswear shop, as well as Redbox which offers clothing rentals and retail items.