Inspired by a desire to create beautifully constructed clothes, rag & bone prides itself in the time-honored techniques of supremely skilled, local manufacturers at some of the oldest factories in the country. The importance of quality, expert craftsmanship and attention to detail resonated deeply, informing the brand's core philosophy.
With a downtown sensibility, signature clean silhouettes and an inherent integrity, rag & bone continuously redefines urban style.
I purchased a pair of pants at the San Francisco store the week before Thanksgiving at full price, along with a non-complimentary hemming service. I left my contact information and my San Jose shipping address, and I was told I would receive tracking information once the item was shipped.
After three weeks with no update, I called the store. I was initially told the pants had already been shipped and that I would receive the tracking number within an hour. When nothing arrived, I called again to confirm my email address. That’s when another associate informed me that all of my contact information had actually been lost. Since it was already past their pickup time for the day, they were unable to offer same-day shipping, which means I won’t receive the pants before my vacation—the reason I purchased them in the first place.
I passed on many other options during Black Friday because I trusted rag & bone and chose to wait for the hemmed pair. This entire experience has been very disappointing. I love rag & bone pants, but this situation has made me question how much the company values its customers.
TM
Teresa Maia
Aug 17, 2025
5.0
very cool store
JT
Jessica Tassan
Jun 27, 2023
1.0
Bad experience. Wasn’t able to exchange full price pants for a size smaller in the store because it had been 40 days since purchase. Sales people were unaccommodating.
What is the core philosophy behind rag & bone's clothing design?
rag & bone emphasizes quality, expert craftsmanship, and attention to detail, inspired by time-honored techniques and skilled local manufacturers.
Where is rag & bone located?
rag & bone is located at 2060 Fillmore St, San Francisco, CA 94115, USA.
What are the store hours for rag & bone?
Monday to Saturday, rag & bone is open from 11:00 AM to 7:00 PM, and on Sundays from 12:00 PM to 6:00 PM.
What types of products does rag & bone offer?
rag & bone offers a variety of products including women's and men's jeans, pants, coats, jackets, blazers, shoes, sneakers, boots, dresses, skirts, handbags, hats, sunglasses, and fragrances.
Which payment options are accepted at rag & bone?
rag & bone accepts American Express, Cash, Discover, MasterCard, and Visa.
Does rag & bone provide wheelchair accessible entrances?
Yes, rag & bone has wheelchair accessible entrances.
Is free Wi-Fi available at rag & bone?
Yes, rag & bone offers free Wi-Fi to customers.
Which nearby places can I visit before or after shopping at rag & bone?
Nearby places include jewelry and fashion stores like gorjana and Lululemon, dining options such as TacoBar and The Tailor's Son, and wellness centers like International Orange spa.
Are there any nearby restaurants close to rag & bone?
Yes, nearby restaurants include TacoBar (Mexican), The Tailor's Son (Italian & cocktails), Dino & Santino's Pizza, Pac Heights Deli, Sift Dessert Bar, Elite Cafe (Southern restaurant), and Pinsa Rossa San Francisco (Italian & pizza).
How can I reach rag & bone if I am visiting from nearby landmarks or hotels?
rag & bone is conveniently located near Hotel California and Preston Apartments, making it easy to visit while staying in these accommodations; nearby transit options and local shops can assist in navigation.