Hi, we’re Madewell and we believe that good days start with great jeans. Women’s and men’s denim is at the core of the brand, and we also offer everything you want to wear with an amazing pair of jeans, from easy tees and timeless outerwear to classic footwear and must-have bags.
The WORST customer service. I just wanted to exchange the jeans I got for Christmas for a smaller size. Tags still on them, never worn at all. They refused. Absolutely refused. It's disgusting for a shop and it's staff not to be able to just swap them for a smaller size when all the tags are still on it. I'll just throw these pair away since it's of no use to me.
LL
L
Apr 23, 2025
1.0
This location is a disgrace to the brand. The staff is usually helpful and friendly in other stores, but the people who work here ignore customers. Judging from all the previous bad reviews, it seems my recent experience was common to this location. Advice to corporate: replace the team here with better people.
DG
Dan Gaffey
Dec 21, 2024
5.0
Great product selection and location is safe and secure.
EC
Emilie Colgan
Aug 20, 2023
5.0
Amazing service with an amazing selection. Great for curvy people!
What types of products does Madewell offer at its Marina District store?
Madewell offers women's and men's denim jeans, along with tees, outerwear, footwear, bags, dresses, shoes, and jewelry.
What are the operating hours of the Madewell store at 2084 Chestnut St.?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM. Holiday hours vary, with closures on November 27 and December 25, 2025.
Does Madewell offer in-store pickup for online orders?
Yes, Madewell provides in-store pickup services at this location.
What payment methods are accepted at the Madewell Marina District store?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is there free Wi-Fi available at the Madewell store?
Yes, the Madewell store offers free Wi-Fi for customers.
Where is the Madewell store located in San Francisco?
The store is located at 2084 Chestnut St., San Francisco, CA 94123, in the Marina District.
What services does Madewell provide besides selling clothing?
Madewell offers Denim Trade-In, One-on-One Styling, and In-Store Pickup services.
Are there any popular eateries near Madewell where visitors can grab a bite?
Yes, nearby options include Naked Fish sushi restaurant, Peet's Coffee café, Le Marais Bakery, SusieCakes cupcake shop, Lucca Delicatessen, Popi's Oysterette seafood restaurant, Glaze Teriyaki, The Plant salad bar, and Bluestone Lane Steiner St Café.
What nearby stores could visitors explore alongside Madewell?
Shoppers can visit nearby boutiques and clothing stores such as Retail Therapy, American Giant, Marine Layer, Faherty Chestnut Street, Topo Designs, and Janie and Jack.
Are there any wellness or beauty services near Madewell?
Yes, nearby wellness and beauty options include The Woodbridge hair salon and beauty salon, Head Spa hair salon, and Bluemercury cosmetic and beauty supplies store with makeup artist services.