Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits.
All lululemon locations have strong ties to our local communities.
The last two times I have been to this store I experienced poor customer service. This past weekend when I politely asked the cashier to make sure she removed the tags (which were not removed the previous time), she completely ignored me and shoved the bag in my face without saying a word.
HW
Heidi Williams
Dec 29, 2025
1.0
Awful customer service. Staff is very rude and unhelpful.
HB
Haley Bjursten
Dec 28, 2025
1.0
Had the worst customer service at this store I have ever experienced at any retail store. I have been a loyal Lululemon customer for years now and will never return to the store on Union street again. They were beyond rude and disrespectful, and the representative just very unfriendly overall. I left feeling like I could not get out of there fast enough due to how mean the rep was. After reading the other reviews, this does not seem like an isolated incident and I hope they make some changes.
RD
Rana POURMOHAMAD DIDEHBANI
Dec 14, 2025
1.0
The worst customer service experience I’ve ever had.
Extremely disrespectful behavior.
The representatives spoke to me in a very rude manner and misrepresented their own policy.
This is by far the worst behavior I’ve encountered from any customer service team.
I’m honestly shocked—this did not feel like the standard of service I expect from Lululemon.
NM
Noah Masimore
Nov 14, 2025
5.0
Josiah is great. Got exactly what I needed. Will certainly shop here again