DIOR

Reviews

• SD

  Sara D

  Mar 18, 2026
  1.0
  Run away screaming! If you’d like to experience the worst shopping experience of your life, give them a visit. Spend your money and get no customer service and receive low quality products! My new slippers started to tear after one wear and Dior customer service agreed to refund or replace via email and booked an appointment with the store. The store did not accept the return or refund and were very rude and disrespectful. The SF store is the worst I’ve come across and I won’t be going back.
• RH

  R H

  Mar 2, 2026
  1.0
  With all the bad reviews of this shop, after actually going into the store, I now see WHY there is so many one ⭐️ reviews! I spoke to the manager (Shawn) of the Dior boutique one month ago. Yes, one month ago! Also, it was with the MANAGER!!! Regarding special ordering in a pair of sunglasses for me, as they were not in the store. He told me he would contact me. This is a text, call, or email I will never receive apparently. I am quite shocked my this, due to their image, reputation and ridiculous prices! I gave them a one star, if there was anything lower than that I’d give them that too. I was dressed smart casual carrying a Birkin bag, guess that wasn’t good enough. Or, possibly the real reason I suspect because I’m trans could highly have been the cause of the unwelcome nature. The store manager (Shawn) wasn’t really memorable, or interesting in any way really. Dior, be careful of who your management staff are. Needless to say, I will never go into this shop again. This is shocking!!!!!!!!! ————-⭐️
• EL

  Emery Lieu

  Aug 9, 2023
  5.0
  Great customer service. The gentleman helping my girlfriend and me was very interested in helping us and making sure we were satisfied. He even offered us water while he went looking for our product. Even though he wasn’t able to find the bag he has shown better customer service than most individuals when it comes to helping a younger couple. When shopping please ask for the gentleman with the ponytail.
• FH

  ferdinand herdez

  May 31, 2021
  5.0
  Lo recomiendo, zapatos para dama y bolsas