Discover Saint Laurent store and explore the latest collections of luxury handbags, ready to wear, shoes, leather goods and accessories for men and women
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Saint Laurent
Fashion Valley Mall7007 Friars Road, San Diego, CA
I purchased a YSL bag that turned out to be faulty, and after just 30 minutes of use, the logo began rubbing off. When I brought it in, the manager had the audacity to offer me store credit for only 38% of the bag’s value, simply because it was purchased in Europe. This bag retails for over $3,000 in the U.S., yet they tried to give me $2,200. The attitude and dismissiveness from the manager were unacceptable, so I opted for a repair instead.
I was quoted a 5–12 week turnaround time. On Black Friday, I called for an update and was told the bag had shipped from Europe to New Jersey and would arrive within a week. Two weeks later, I called again, only to find out the bag never even left Europe. When I pressed for answers — after 10 weeks of waiting — the sales associate hung up on me.
This experience has made it abundantly clear: YSL’s quality is terrible, and their customer service is even worse. I will never purchase from YSL again. I should have stayed with my reliable LV. I have LV bags with stamped logos over 5 years old that haven’t rubbed off which should speak to the lack of quality of ysl. I genuinely should have known better.
RM
Rachel M
Apr 2, 2024
1.0
Hours on both google and the Saint Laurent website indicate this store closes at 8pm on Monday. I tried to purchase a bag at 7:30pm, but the doors were locked and the sales associates inside completely ignored me. One made eye contact and flat out ignored my attempts to ask why they were closed, while the other tried very hard to not make eye contact. A simple "sorry, we had to close early today" would have sufficed. But this was completely unprofessional.
What products can I find at the Saint Laurent store in San Diego?
You can explore the latest collections of luxury handbags, ready-to-wear clothing, shoes, leather goods, and accessories for both men and women at Saint Laurent.
What are the weekly operating hours of the Saint Laurent store?
Saint Laurent is open Monday to Saturday from 11:00 AM to 8:00 PM and on Sunday from 11:00 AM to 7:00 PM.
Where is the Saint Laurent store located in San Diego?
The store is located inside Fashion Valley Mall at 7007 Friars Road, San Diego, CA 92108.
What payment methods does Saint Laurent accept?
Saint Laurent accepts American Express, Cash, MasterCard, and Visa credit or debit cards.
How can I contact the Saint Laurent store?
You can call them at +1 619-881-6310 or email at ysl.sandiego@ysl.com.
Does Saint Laurent have an official website?
Yes, Saint Laurent's website can be accessed at https://www.ysl.fr/ for more information and online shopping.
Are there any nearby places to shop for sportswear around Saint Laurent?
Yes, Athleta, a sportswear and women's clothing store, is nearby, which could complement your shopping experience after visiting Saint Laurent.
What popular shopping centers are close to Saint Laurent?
Fashion Valley shopping center is nearby, offering additional shopping, dining, and jewelry stores to explore.
Can I visit other luxury or fashion accessory stores near Saint Laurent?
Yes, nearby stores such as Henri Bendel and Charles Koll Jewellers offer additional luxury fashion accessories and jewelry.
Are there any unique retail shops around Saint Laurent that might interest me?
Sun Diego Boardshops, a surf and skate shop, is nearby and offers a distinct retail experience you might enjoy before or after your visit to Saint Laurent.