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Nordstrom Fashion Valley

4.5
(2188 reviews)

Business Details

6997 Friars Rd, San Diego, CA
92108, United States
(619) 295-4441
https://www.nordstrom.com/store-details/nordstrom-fashion-valley

About

Department StoreClothing StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreNordstrom
Discover an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products at Nordstrom Fashion Valley. Enjoy the convenience of in-store pick-up or curbside pickup – we'll bring your order out to you! Plus, take advantage of our gift boxes and gift packaging services to make your shopping even easier. This upscale clothing store provides personalized services like styling and alterations, ensuring an enjoyable shopping experience. Visit us to explore the latest trends from top brands and enjoy our exceptional customer service.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Nordstrom Fashion Valley
6997 Friars Rd, San Diego, CA
92108, United States

Hours

Reviews

4.5
2,188 reviews
5 stars
1,541
4 stars
393
3 stars
124
2 stars
36
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, particularly in the fragrance and children’s departments.

Product Selection

The store offers a wide variety of products, but some customers noted that certain popular sizes and items were often out of stock.

Mixed Experiences

While many reviews highlighted excellent service, there were notable complaints about rude staff and poor handling of returns.

Pricing Concerns

Customers expressed that while the store has beautiful items, many found the prices to be quite high.

Store Environment

The store was generally described as clean and well-organized, with festive decorations during the holiday season.
  • DP
    Desiree Pierce
    2 days ago
    5.0
    I had the most pleasant experience shopping in the women’s shoe department with Abi. He had a great energy, very sweet and helpful with my purchases.
  • DR
    Donna Rodriguez
    Feb 16, 2026
    3.0
    We were looking for some shoes we thought were on sale. Of course everything is very pricey but what kind of irked me is when you walk in you're in the "designer" shoe section where shoes were $1,000.00 per pair. Then after we told them what we were looking for they steered us over to the "normal" section. Or I guess the second class section where shoes were $300.00. So we walked around the mall and found some nice shoes for $70.00 in Macy's. Just felt like I was in another world in Nordstrom. Note: to be fair, they did have some beautiful shoes in Nordstrom.
  • GG
    Gretchen Grant (Grace99)
    Feb 2, 2026
    5.0
    I took my mother in law in for bra sizing/ new bras. I'm afraid my MIL put the lady through it ( dementia, she can be very difficult). She had the patience of saint. Thank you for the kindness!
  • SD
    Stacie Dominguez
    Jan 26, 2026
    1.0
    Horrible customer service. I went into the store to do an exchange on 1/9. I was told that they couldn’t process it as an exchange but had to do a return and the repurchase it. Didn’t think anything of it, it is now 1/26 and still no refund, but the purchase went through right away I’ve spoken to customer service and emailed multiple times and I keep getting a copy and paste reply telling me to wait 7 more business days. My bank has no record of the return from Nordstroms and Nordstroms cannot provide a copy of the receipt from the refund. I don’t believe the return was processed and that Nordstroms is being fraudulent in their returns.
  • RJ
    Rushane Jeyaranjan
    Jan 19, 2026
    5.0
    What an amazing experience it was to walk around this huge department store and see a wide selection of clothing, shoes and accessories. The customer service here was fantastic as well. I especially want to give a big shoutout to Paula, who has been very welcoming and friendly to me. Her friendly demeanor and professionalism has certainly contributed to the impeccable customer service here at Nordstrom.

Frequently Asked Questions About Nordstrom Fashion Valley

What types of clothing and products does Nordstrom Fashion Valley offer?

Nordstrom Fashion Valley offers an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products.

Does Nordstrom Fashion Valley provide gift packaging services?

Yes, Nordstrom Fashion Valley offers gift packaging services to make your shopping experience easier.

Brand Certified Facts from Nordstrom Fashion Valley

Nordstrom Fashion Valley partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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