lululemon

Reviews

• AH

  Alexa H

  Jan 2, 2026
  4.0
  I came here to get some hemming and alterations done on existing Lululemon shirts. I’m happy with the outcome because it was free. However, if there’s a piece you cherish I would go somewhere that does cleaner work. The staff was super helpful getting me pinned for the adjustments. This shop is small so there was a 15min wait for the fitting room. They were clear that they can only cover straight hems in their policy. I asked if they could save the bottom hem with the motivational text and the finger holes like some other shops can do, and they said they would if they could. Unfortunately, the finger holes and none of the Lululemon specific text or size dot and size information was left on the shirts. Also for the long sleeve they had to hem it a bit shorter than I would have liked because of they fully removed the finger holes. The hems aren’t totally straight but I know this material type is difficult. Last nit pick is the line work doesn’t have the best attention to detail and isn’t matched to the seams in all places. Turn around was quick, a couple days. Seemed like they were doing a ton of alterations at this location. Greatful to have this option for free hemming at Lululemon.
• LD

  Lori Davidson

  Dec 11, 2025
  2.0
  As a former lululemon manager, I am extremely disappointed in the way my sister was treated by one of your educators in the fitting rooms this week. 1. Lululemon promotes an inclusive and supportive environment, and that standard is clearly stated on the front door of every store. Body shaming a guest is never acceptable—especially when they are in a vulnerable position trying on sports bras. For a female employee to point out “back fat” that my sister does not even have is entirely inappropriate and contradicts the core values of the brand. No guest should ever be made to feel uncomfortable or judged in the fitting room. 2. Product knowledge and proper guest support are fundamental expectations. My sister specifically requested the Energy Bra for high-intensity workouts. Instead, she was given a Like a Cloud Longline bra, which is not designed for that level of support. In a situation like this, a GEL or AMGE should have stepped in to coach the educator on how to correctly read the RFID card and guide the guest to the appropriate product. This experience was not only disappointing but completely misaligned with lululemon’s values and guest experience standards. I hope this matter is addressed appropriately so no other guest has to leave feeling the way my sister did.
• JR

  Jonathan Romero

  Dec 7, 2025
  1.0
  I got a pair of pants from Lululemon and they were very helpful in saying I can do any exchange I’d like. But when I went back, they denied it even though it was the same store that I originally got it from. 1/5 experience
• HM

  hailey maier

  Jul 28, 2023
  5.0
  Staff are always super nice and helpful!
• VW

  Vanessa Wright

  Apr 29, 2021
  5.0
  I live in Point Loma but will happily make the drive to this location because the staff is so friendly and accommodating. It was a great shopping experience - my first in-store shopping since COVID. Highly recommend this location!

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