Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude behavior and poor service experiences.
Store Environment
The store is generally described as clean and well-organized, but some reviews noted issues with stock being messy and a lack of inventory.
Product Quality
Customers appreciate the quality of Calvin Klein products, but there are complaints about defective items and high prices.
Sales and Promotions
Many customers enjoy the sales and promotions offered, highlighting good deals and a rewarding rewards program.
AC
Andrew C
Dec 18, 2025
1.0
Horrible customer service experience. While I was calmly browsing shirts on a rack, an employee—a younger male wearing a green striped tan shirt—walked directly in front of me and aggressively slammed clothing onto the rack before walking away. The behavior was abrupt and uncomfortable. I asked him, “Are you okay?” and he responded with, “Can I help you with something?” I told him I didn’t need assistance and asked if he did, because the interaction felt unnecessary and rude. The entire encounter made me uncomfortable enough that I left the store, even though I had intended to purchase a new outfit. Completely unacceptable behavior for a retail environment.
ML
Mary Ann Landagan
Oct 4, 2025
5.0
I made a purchase online on 9.02.25 and wanted to return items in-person. We briefly walked around the well-kept store in San Clementine CA last weekend, hoping to make an exchange but didn't find what we were looking for. When I got to the checkout counter, I was warmly greeted by Dawn, which I later found out was the Store Manager. Even though she was giving me her full attention, she was still very aware what question was being asked of her colleague on the other side of the counter by a shopper, as well as a customer that made a purchase and was leaving the store wearing his new purchase. Not only did she answer her colleague's answer, she also complimented the man that was leaving wearing his new sweatshirt. Because I have a background in being a GM in the service industry, I noticed her leadership, warmth, and awareness of her surroundings right away. What an absolute gem to represent this CK store! Besides being helpful with my return and offering to help in any other way, the return was comfortable, easy, and quick. I'm not the type of person that every takes the time to complete surveys but when I do, it's only because accolades must be shared because hardworking, friendly professionals are a dime a dozen. I hope to see Dawn again when I'm back at the store to shop!
What are the operating hours of Calvin Klein in San Clemente?
Calvin Klein in San Clemente is open daily from 10:00 AM to 8:00 PM.
Where is the Calvin Klein store located in San Clemente?
The Calvin Klein store is located at 101 West Avenida Vista Hermosa, Suite #400, San Clemente, CA 92672, USA.
How can I contact Calvin Klein San Clemente by phone or email?
You can reach Calvin Klein San Clemente by phone at +1 949-498-2549 or email at co151store@ck.com.
What payment methods are accepted at the Calvin Klein San Clemente store?
The store accepts American Express, Apple Pay, cash, Mastercard, and Visa for payments.
Does Calvin Klein San Clemente have an official Facebook page or website?
Yes, you can visit their Facebook page at https://www.facebook.com/105095997564775. Website URL details are not specified.
Is Calvin Klein San Clemente currently open or closed?
The Calvin Klein store in San Clemente is currently open for business.
What types of products does Calvin Klein San Clemente offer?
The store offers men's and women's clothing as part of its clothing store category.
Are there any nearby sportswear stores around Calvin Klein San Clemente?
Yes, the adidas Outlet Store San Clemente and multiple adidas outlet locations are nearby, perfect for customers looking for sportswear after shopping at Calvin Klein.
What dining options are available near Calvin Klein San Clemente?
Nearby dining options include Ruby's Diner, Bowlology, Pressed Juicery, Scripted Bar & Kitchen, Slapfish, and Tomo Noodles & Dumplings, ideal for meals or refreshments before or after your visit.
Are there any other shopping or entertainment venues near Calvin Klein in San Clemente?
Yes, nearby venues include Pandora jewelry stores, SKECHERS Factory Outlet for shoes, Fright Fields shopping center and haunted house, South OC Cars and Coffee community events, and Nike Factory Store for more shopping variety.