They were all so helpful-store was quiet on new years day as I suspected. I asked if they had a specific item in store (website said they had it) and Nicole was so nice. She found me a few sizes, answered all my questions and checked for other colors. Cashier was so sweet too. I will be back-thank you for your wonderful customer service!
KR
Kelli Reagan
Oct 30, 2025
1.0
Stopped by to return an online purchase (I ordered two sizes to determine best fit) and the store manager was condescending and rude. I was so surprised/shocked by her behavior that I left without taking my item with me (she told me to call customer service because she wouldn't help return it, she claimed company policy).
When I realized that I left the item, I returned (about 10 minutes later) and she was folding it as if to put it on a shelf to sell. She had removed it from the plastic bag that it was in and no basic courtesy to even see where I may have walked. Thankfully, she gave it to me and a few days later I went to the Irvine store and the sweet sales guy there returned the item for me! So much for company policy! Will only go to the Irvine store from now on. The store manager at the San Clemente location needs to be retrained ASAP.
CL
Corinne Lane
Aug 28, 2025
5.0
Had the absolute best experience at this store with an employee named Rachel! She was so sweet! She helped me do an exchange and then helped me pick out a super cute sweater! We bonded over the color of the sweater and tennis! I don’t have a son, but if I did, I would definitely set her up with him…
DM
Deb Martin
Apr 17, 2025
5.0
T the cashiers were a lot of help then let me make an order online.
II
Itzel Iniguez
May 13, 2024
5.0
I went into the store, pretty disappointed because the pants that I put on hold weren’t anywhere to be found, and your employee Melanie was very polite, gave us the best service and was able to get us all taken care of so we left very happy. We need more people with good customer service like her!!
American Eagle offers jeans, clothing, and accessories designed to make you feel comfortable and confident.
Where is the American Eagle store located in San Clemente?
The store is at 101 W Avenida Vista Hermo, Suite 142, in the Outlets at San Clemente, CA 92672.
What are the American Eagle store hours?
American Eagle in San Clemente is open daily from 10:00 AM to 8:00 PM.
Which payment methods are accepted at the American Eagle store?
The store accepts Afterpay, American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of clothing and products can I find at this American Eagle location?
You can find women's and men's clothing, including jeans, t-shirts, pants, shorts, tops, polos, sweaters, hoodies, outerwear, shoes, boots, sandals, accessories, and fragrances.
Is the American Eagle store currently open or closed?
The store is currently open and operating as usual.
Can I visit other stores nearby after shopping at American Eagle?
Yes, nearby you can visit stores like Planet Beauty, Crocs, and Lululemon Athletica for beauty products, shoes, and sporting goods respectively.
Are there dining options near the American Eagle store?
Yes, Starbucks and Auntie Anne’s are close by for coffee and snacks, perfect for a break before or after shopping.
Which fitness or sports-related stores are near the American Eagle outlet?
Nearby stores include Under Armour Factory House and New Balance Factory Store, offering sportswear and footwear.
Is the American Eagle store located in a shopping center with other popular stores?
Yes, it is situated within the Outlets at San Clemente, alongside stores like Tommy Hilfiger, Converse Factory Store, and Chico’s Off The Rack.