JCPenney

Reviews

• KJ

  Kirk jackson

  Feb 26, 2026
  5.0
  Went to the store at about 330 Thursday 2/26/2026. I walk into find shoes. I over shot the shoe section and noticed a man in all black following me.I changed direction and so did he.he was going the direction I needed to go the he abruptly turned off. I found the shoes I needed put them on the counter and went to get a pair of shoes that I was returning. I went to the parking lot and forgot I moved my car. I went back in to make sure no one put they shoes back.as soon as I got in the syore a women in black like the man said" i say you inthe parking lot freaking out " . I said I moved my car.How did she know I was in the parking lot there are no widows? I am a 70 year old man why would they be following me around in and outside the building? Is it because my skin is darker than there's. I got my shpes out the car and went to the counter.they said they don't return shoes after they were worn. I explained I purchased them yesterday. Begrudgingly she did .
• SI

  Scott Inglett

  Feb 4, 2026
  4.0
  Very convenient
• MR

  Martina Ruelas

  Dec 7, 2025
  5.0
  Me encanta porque encontré lo que yo buscaba y precio muy bajo 🥰
• FP

  Francisca Perez

  Dec 6, 2025
  1.0
  Fue mala por que para aser un pago tube que esperar mucho tiempo por que la cajera no podía agarrar mas de 300 dolares y que necesitaba su manejadora.
• CM

  Carina Milla

  Sep 27, 2025
  1.0
  Went in originally to send my ring out to get resized, the associate that help me Rita which is the jewelry department supervisor mentioned that they are having a great sale on jewelry plus if you apply for the credit card you can get an additional 35% off. OK thats a good deal the ring i was looking at came out to 3,499.99 before tax and the protection plan 325.00. My husband surprised me and told me I could get the ring, they didn't have the ring in stock so we had to order it. 3,499.99 + 9.25%tax = 3,823.74 plus the additional 35% for applying for the credit card $2,485.43 pluse the protection plan $325.00 come out to $2,810.43 she put it all together ring platinum is same price of 14ct white gold protection tax came out to 4,143ish i asked why is it more she said the platinum is more expensive. 🤔so we proceeded ordering it, came home and still thinking the price is wrong, noticed that the 35% wasn't added. Went back to the store talked to Rita i explained what was happening she called her supervisor, we let her know what was going on and she said its because you can't have 2 coupons, cant double dip. I understand that. My point is why did Rita offer the extra 35% off then????. So I can ether get the online price or the store price which was more expensive plus the additional 35% off which came out more expensive then the online price. I decided to keep the online price. PLEASE TRAIN YOUR SUPERVISOR BETTER. if she would have told me the information correctly we wouldn't have applied for the credit card. So if you go shopping in the jewelry department and they ask you to apply for the credit card for a discount, look online first its less expensive and you dont have to apply.

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