Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Sacramento, CA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,784 reviews
5 stars
931
4 stars
417
3 stars
208
2 stars
106
1 star
122
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff are praised for being helpful and friendly, others are criticized for being lazy or unresponsive.
Store Cleanliness
Many customers noted that the store is clean and well-organized, contributing to a pleasant shopping experience.
Product Selection
Customers appreciate the variety of clothing options, especially for plus sizes, but some noted that certain sections were understocked.
Sales and Pricing
The store is frequently praised for its great deals and sales, making it a popular choice for budget-conscious shoppers.
Photography Services
The quality of photography services received significant criticism, with multiple customers reporting poor experiences and unsatisfactory results.
- BRBobbie Clemens RushDec 17, 20255.0JC Penney. At. Arden. Fair. Mall. Sacramento, CA. Is. No. 10. Low. Prices
- GMG MorenoDec 9, 20255.0Great deals. Great pictures. Their photo staff is awesome! We've always gotten great pictures for a good price.
- JPJennifer PerezDec 8, 20255.0Their sales right now are fantastic. I usually order online to avoid the holiday busyness, but I needed to return an item. Staff was extremely pleasant and helpful.
- TLTSolomon loveDec 4, 20255.0I am in love with Jcpenny. They have online women tall size selection. I ordered a whole wardrobe of clothing. I am 6'2, so I have to buy everything, have it all shipped then try it on. The returns are super easy and free. The prices are great, the options are great and customer service is GREAT! I was helped by two beautiful woman, Anita from Jewelry and Connie, in returns at the Arden way location. They were so helpful and patient with my situation. It took over an hour to find a solution to my problem and they worked effortlessly to get it done, to My satisfaction. I was so impressed with them. They remained very professional and courteous to me and the third party involved in helping. I am now a loyal customer. Thank you ladies.
- VCVenetta Cormier-WalkerDec 1, 20252.0Not enough salespersons available. I called to inquire about the status of my jewelry repair; No one Ever Answered, though I Called Several, including 2 times to Customer Service!
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Sacramento?
You can find a wide selection of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products at JCPenney Sacramento.
What are the opening hours of JCPenney at Arden Fair Mall?
JCPenney at Arden Fair Mall is open Monday through Thursday from 10 AM to 8 PM, Friday and Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 7 PM.
Does the JCPenney store offer curbside pickup and free shipping?
Yes, JCPenney offers both curbside pickup and free shipping for purchases.
Is the JCPenney store in Sacramento wheelchair accessible?
Yes, the Sacramento JCPenney location has a wheelchair accessible entrance.
Which brands can I shop for at JCPenney Sacramento?
Shopping at JCPenney Sacramento includes exclusive brands such as St. John’s Bay, Liz Claiborne, Arizona, Okie Dokie and national brands including JCPenney Beauty and Sephora inside JCPenney.
What payment options does JCPenney accept?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks as payment options.
Where is JCPenney located and how can I contact the store?
JCPenney is located at 1695 Arden Way, Sacramento, CA 95815 inside Arden Fair Mall. The main phone number is +1 916-564-0315 and the toll-free number is +1 800-322-1189.
Are there any beauty services available near JCPenney?
Yes, near JCPenney you can find Salon By Instyle inside JCPenney Arden Fair and Benefit Cosmetics BrowBar for hair salon and beauty services.
What nearby stores can I visit for more clothing and shoe options?
Nearby clothing and shoe stores include Sports Fever, Zumiez, PacSun, Vans, Abercrombie & Fitch, UNIQLO, and Aerie, all located near JCPenney at Arden Fair Mall.
Can I enjoy food or dessert near JCPenney after shopping?
Yes, you can visit Cold Stone Creamery for ice cream desserts or Woops for a restaurant and bakery experience near JCPenney.