Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Sacramento, CA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Feedback on customer service is mixed; while some staff are praised for being helpful and friendly, others are criticized for being unresponsive or lazy.
Sales and Deals
Many customers appreciate the great sales and discounts available, often highlighting the value for money.
Store Cleanliness
The store is generally reported as clean and well-organized, although some reviews mention issues with cleanliness in specific areas like bathrooms.
Product Availability
Customers noted a good selection of clothing and products, but some expressed disappointment with stock levels in certain departments.
Photography Services
The photography service received negative feedback, with multiple customers reporting poor experiences and unsatisfactory results.
BP
Bill Polanski
Feb 14, 2026
5.0
Like going into a store.
DL
Debra Lanning
Feb 9, 2026
5.0
Great service!
GM
Gonzalo Maldonado
Jan 29, 2026
5.0
Don't take this one away. jcp has it all
SH
Sierra Houston
Jan 22, 2026
5.0
Great sales. Always plenty to choose from. Great customer service. If one cashier is busy the dot.com cashier will pull people back to that register.
Make sure to ask them to apply all coupons, some will and some won't until you ask.
Clean bathrooms just in case.
I love walking through the mall and checking out all the shops.
BR
Bobbie Clemens Rush
Dec 17, 2025
5.0
JC Penney. At. Arden. Fair. Mall. Sacramento, CA. Is. No. 10. Low. Prices