Citi Trends

Reviews

• ML

  Misty Lawson

  Jan 31, 2026
  1.0
  I recently visited CitiTrends on Fruitridge Rd in Sacramento and left with significant concerns about the experience. The store environment felt unclean, and the level of customer service was horrible. I witnessed a salesperson speak to a disabled African American woman in a disrespectful manner, which was deeply troubling to observe. When I attempted to address the incident and request respectful treatment for all customers, the response was uninformative and the issue was not resolved. Given these observations, I would not recommend this store and would suggest management address cleanliness, customer service standards, and staff conduct to ensure a respectful and professional shopping experience for everyone.
• KG

  Kat Girl

  Jan 31, 2026
  1.0
  I was shocked by the discrimination I witnessed at Cititrend. It was evident that certain customers were treated with respect while others, including myself, were ignored or looked down upon. It’s disheartening to see such behavior in a place of business. Everyone deserves equal treatment—this store needs to reevaluate its values. Overall Negative Experience!!! Zero Stars!!! My visit to Cititrend was incredibly frustrating. From the unprofessional behavior of the staff to the dirty storefront. I will not be returning and cannot recommend this store to anyone!
• TS

  Talanii Shaver

  Dec 16, 2025
  5.0
  I Totally love Citi trends they Always have cute clothes, accessories,home items snacks and DEALS go see Them!!
• VS

  Vela Smith

  Nov 16, 2025
  5.0
  Great customer service! I was in Citi Trends last night and a light skined women by the name of Saelena helped me. She had an amazing spirit. She went out her way going overboard assisting me. I also agree with a review that I read on Citi Trends reviews that Saelena asked how my day was going and I appreciate that! She told me if I needed any help too just reach out to her or one of the associates. It made me feel really welcomed just asking how my day was doing! People don't do that much anymore, when I was growing up, it seemed like people cared more. Nowadays, it's rare for people to even asked them simple words of how you are doing! I had a great shopping experience last night at Citi Trends, 🥴Anyways! I also agree that the store is well organized! Whoever runs this Fruitridge location must be an outstanding leader and manager because it shows in the well put together with how organized the store is. I also love the customer service experience that I had. I will visit again in the near future.
• DV

  Daisy Vu

  Nov 6, 2025
  5.0
  I went to Citi Trends on Fruitridge in Sacramento CA, earlier this week and a associate by the name of (Selena) assisted me. She was very respectful, helpful and loving. She asked how I was doing! I actually was having a bad day and she told me that she was sorry that I was having a bad day and to hang in there. She told me that I had come to the right place! Shopping can be fun and can make me 😊 smile! I started to laugh and she started laughing. She brighten up my day! Just by her saying hello and asking me how I was doing today. She said if you need anything or have any questions, please let her or any of the other associates know! I thought that also was wonderful! It made me feel so comfortable! The store was clean and organized!👍🏼 There should be more great customer service reps like Selena . I had a great experience visiting the Fruitridge Citi Trends location. I will definitely come back again! This is my first time doing a review for any business. I just had to leave a review for Miss Selena! She is a beautiful person inside out! ☺️☺️☺️

Frequently Asked Questions About Citi Trends