Nordstrom Galleria at Roseville

Reviews

• HT

  Hanan Tamari

  Apr 23, 2026
  5.0
  Tina in the Children’s Department at Nordstroms was absolutely wonderful! From the moment I walked in, she was so warm and welcoming. She is incredibly knowledgeable, took the time to answer my questions, and provided outstanding customer service. It’s rare to come across someone who is both so helpful and genuinely kind. Tina definitely deserves to be recognized for the amazing experience she creates for customers. Thank you, Tina! (Visit occurred 04/23/2026)
• LS

  Leslie Suga

  Apr 7, 2026
  5.0
  I love this store! I never spend too much because it's pricey depending on what you buy but great quality and I us buy things that stay in style and can be worn all seasons.
• TM

  trisha mirza

  Apr 4, 2026
  5.0
  Sultan at the shoes department helped us tremendously!
• DS

  Dearra S

  Mar 25, 2026
  5.0
  Gina on the second floor by the dresses was so helpful, kind, bubbly, and diligent. Thank you so much for helping me pick out dresses for the wedding I’m attending. You’re a rockstar.
• ZH

  Zoey Henderson

  Mar 16, 2026
  1.0
  I want to raise serious concerns about the conduct of two security employees at this location. I was shopping with my underage daughter, who was accused of stealing. Rather than conducting a lawful investigation or notifying law enforcement, one of the security staff members opened the dressing room door while my daughter was inside and undressed. My daughter is only 10 years old. This incident was extremely disturbing and unacceptable. The security personnel involved did not appear to communicate clearly in English, which made the situation even more confusing and concerning. When I asked to speak with a manager, I was told that the employee was allowed to do this. The security staff also refused to provide their names and were not wearing name tags. I later identified the individuals involved as NICO CIS and EMMANUEL SUSBILLA. Due to the seriousness of this incident and the invasion of my daughter’s privacy, I am pursuing legal action and have notified the police. I have attached their picture below for awareness. Given that security staff are responsible for ensuring customer safety, I believe this situation deserves immediate review by management and corporate leadership. I strongly encourage Nordstrom Rack to conduct a thorough investigation and ensure that the individuals representing the store meet appropriate professional and ethical standards. Customers should feel safe and respected when shopping. Incidents like this undermine trust and create a deeply unsafe environment for families.

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