Nordstrom Rack at Creekside Town Center

Reviews

• ZH

  Zoey Henderson

  4 days ago
  1.0
  I want to raise serious concerns about the conduct of two security employees at this location. I was shopping with my underage daughter, who was accused of stealing. Rather than conducting a lawful investigation or notifying law enforcement, one of the security staff members opened the dressing room door while my daughter was inside and undressed. My daughter is only 10 years old. This incident was extremely disturbing and unacceptable. The security personnel involved did not appear to communicate clearly in English, which made the situation even more confusing and concerning. When I asked to speak with a manager, I was told that the employee was allowed to do this. The security staff also refused to provide their names and were not wearing name tags. I later identified the individuals involved as NICO CID and EMMANUEL SUSBILLA. Due to the seriousness of this incident and the invasion of my daughter’s privacy, I am pursuing legal action and have notified the police. I have attached their picture below for awareness. Given that security staff are responsible for ensuring customer safety, I believe this situation deserves immediate review by management and corporate leadership. I strongly encourage Nordstrom Rack to conduct a thorough investigation and ensure that the individuals representing the store meet appropriate professional and ethical standards. Customers should feel safe and respected when shopping. Incidents like this undermine trust and create a deeply unsafe environment for families.
• BC

  Barbara Corley

  Feb 28, 2026
  4.0
  Great selection and many low priced items, under $50
• KY

  Keith York

  Feb 9, 2026
  5.0
  Nice but a mess in there
• VM

  Viktoriia Movchan

  Jan 12, 2026
  5.0
  Good stuff for affordable prices.
• DF

  Donna Fuller

  Jan 7, 2026
  3.0
  Selections not much different from TJ Max