Bass Pro Shops

Reviews

• JO

  Jeffrey Osofsky

  6 days ago
  1.0
  This is for the Firearms departments: did not follow basic safe handling - a customer was allowed to handle a showroom gun and point it carelessly at my son and others customers, startling us. Directly in front of sales associate. Highly disorganized operation.
• OR

  Olesya Rastorgueva

  6 days ago
  1.0
  Got the raybans for me and mom. The man and a young lady that was helping us were super nice and helpful. One pair had to be shipped. When they arrived there was a scratch on the lens. The very next day i called and talked to a man and he told me that I can bring them in and replace with a different pair. So in my day off I had to drive back to replace the glasses on apr 24th around 10 am. The lady with thick glasses was rude and had nasty attitude since we explained the situation. Forgot to look at her name tag but my receipt said Lee j helped you today. I didn't make the scratch. They were delivered scratched. I had incontinence coming back to the store. And was met with an attitude. Telling me that the procedure explained to me on the phone is not how they do returns and that nobody told her that im coming. When I told her I talked on the phone on tuesday with a man. She said "there's a lot of men that work her maam" with a smirk. Talking to me like im stupid. Even my mom noticed her attitude. The whole experience was ruined. It started so good with our very first visit to this store to buy expensive glasses to getting scratched glasses and then receiving a horrible customer service with attitude while trying to get a good pair of glasses back that I paid for almost 300 for. I didn't want her nasty attitude ruin my day so I just said I need a pair shipped to me and then said nothing else and walked away without being confrontational cause I knew id lose my cool. But I definable wanted to let the store know that some people shouldn't be in customer service. Thank you.
• JG

  Jim Gordon

  Apr 21, 2026
  1.0
  I drove 45 minutes to the shop to get a crossbow restrung. I got there only to discover a sign that said no archery techs were on duty. All I wanted to do was drop the crossbow off and I didn’t care how long it took to get restrung. The manager refused to intake my crossbow, wasting my time and demonstrating a complete lack of common sense.
• KG

  K C (Gafukyaselv)

  Apr 10, 2026
  5.0
  So cool! I love this place. A lot of times i shop for these products (mountain warehouse, north face etc) online without getting a chance to see it in person. Here they had a lot of the things I have considered purchasing in the past but passed over because i didnt have a chance to feel it in my hands. Here, that was not a problem. Also the whole place feels like an amusement park for men. It was epic. So many cool gadgets and gizmos far out my price range. But there are also a plethora of deals to be had. I can't wait to come back again! On top of all of that, the staff were extremely welcoming and seemed to really enj90soy their time at work and helping customers. Everyone was very cheerful and eager to help.
• JK

  Jacob Kaiser

  Apr 1, 2026
  1.0
  Absolutely the worst place to buy ammo. It took over an hour just to complete a simple purchase. Employees seemed annoyed that they even had to help, likely because their process is so inconvenient. The manager who was supposed to double-check identification disappeared, and the employee assisting us called him multiple times over 15 minutes. We were left standing awkwardly at the counter while other employees refused to help locate the manager. Overall, extremely poor customer service and an unnecessarily complicated process. 10/10 dont recommend unless you enjoy waiting in the “ammo purchase line” for an hour