JCPenney

4.2
1258 reviews

Business Details

10000 Alabama St, Redlands, CA
92374, United States
(909) 335-8111

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Redlands, CA location nearby Calimesa and Moreno Valley offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
10000 Alabama St, Redlands, CA
92374, United States

Hours

Reviews

4.2
1,258 reviews
5 stars
687
4 stars
329
3 stars
111
2 stars
51
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or unprofessional.

Pricing

Many customers found prices to be high, with some expressing disappointment over the lack of discounts and perceived value.

Store Cleanliness

The store is generally reported as clean, but there are complaints about specific areas like restrooms and the jewelry department.

Product Availability

Customers experienced issues with product availability, including items being out of stock despite being advertised as available.

Salon Experience

The salon received mixed reviews, with some customers praising individual stylists while others reported dissatisfaction with their haircuts.
  • AK
    Adnan Khan
    Jan 22, 2026
    1.0
    Very high price
  • PH
    Pamela Herrington
    Jan 6, 2026
    2.0
    I feel like there prices are too high for the quality of their merchandise. Excellent service at their jewelry counter, so so service at the front checkout and really rude, unfriendly service at their pick up counter. Overall I would skip shopping here.
  • RR
    R.R.Poirier
    Jan 3, 2026
    4.0
    Every time I go to this place it’s never been very busy. Well today was the busiest day ever. I actually had to park way out in left field. This place is really nice and they have all brand name stuff. It’s a little pricey but they do have some great deals on some items. I hope they are able to stick around. Gee I wonder if they have a catalog?
  • MI
    Massie Ilori
    Dec 21, 2025
    4.0
    Great customer service the staff can answer any questions.
  • CC
    Cat-backyardurbengarder
    Dec 15, 2025
    3.0
    It's 12p.m. and there's only 1 cashier, long line not a chair to be found anywhere except next to the bathrooms and onĺy one chair at the checkout stand

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Redlands offer?

JCPenney in Redlands offers a wide range of products including apparel for men, women, and kids, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the store hours for JCPenney in Redlands, CA?

The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Brand Certified Facts from JCPenney

JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 01, 2026Yext Knowledge Graph
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