Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Redding, CA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,040 reviews
5 stars
546
4 stars
276
3 stars
141
2 stars
34
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some customers praised friendly and helpful employees, others reported rude service and difficulty finding assistance.
Online Experience
Many customers expressed frustration with the online ordering process, citing issues with cancellations, slow website performance, and poor customer service.
Store Selection
Customers noted a decent selection of clothing and merchandise, but some felt the inventory was lacking, particularly in plus sizes and specific styles.
Pricing
Reviews highlighted a range of opinions on pricing, with some customers finding great deals while others considered prices too high.
Store Condition
Several reviews mentioned cleanliness and organization issues within the store, particularly in fitting rooms and overall upkeep.
- MHMiss Double HH3 days ago1.0I was so disapointed with their girls clothes sestion they didnt have a very big selection and what they did have was crap
- DJDon JohnsonDec 21, 20255.0Super sweet filipino worker was so helpful. Thanks.
- TTTina TilcockDec 4, 20251.0Online order is a joke. Their customer service is pathetic. They won’t answer the phone and then when they do, they leave you on there so long it hangs up on you.
- AMA “Hyphynorcalgirl” MoreNov 27, 20255.0Went here for something I saw in their ad, but I was never able to find it, due to finding some good deals in the store. Excellent place to shop for big and tall men.
- ADAnna May DawsonOct 24, 20251.0The check out lady at the front desk is extremely rude.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Redding offer?
JCPenney offers a wide selection including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Where is the JCPenney store located in Redding, CA?
It is located at 950 Dana Dr, Mt Shasta Mall, Redding, CA 96003.
What are the operating hours for JCPenney in Redding?
Monday through Thursday and Sunday, it is open from 11:00 AM to 7:00 PM; Friday from 11:00 AM to 8:00 PM; Saturday from 10:00 AM to 8:00 PM.
Does JCPenney in Redding offer curbside pickup and in-store shopping?
Yes, this location offers both curbside pickup and in-store shopping options.
What payment methods are accepted at JCPenney Redding?
They accept American Express, Discover, Mastercard, Visa, and checks.
Is the JCPenney store in Redding accessible for customers with disabilities?
Yes, the store has a wheelchair-accessible entrance and public restrooms.
Can I find beauty products at JCPenney in Redding?
Yes, explore JCPenney Beauty for skincare, makeup, and beauty deals, including the Sephora store inside JCPenney.
What nearby stores can I visit for children's clothing when shopping at JCPenney?
Nearby children's clothing stores include Justice, Carter’s, OshKosh B’Gosh, and The Children’s Place located in the Mt Shasta Mall area.
Are there dining options near JCPenney in Mt Shasta Mall?
Yes, you can visit Rusty Nail or Rusty Nail Cocktail Lounge nearby for bar and restaurant options after shopping.
How can I access JCPenney in Redding using public transit or find nearby points of interest?
JCPenney is located within Mt Shasta Mall, which houses many stores including LensCrafters and American Eagle Outfitters, making it convenient for shopping and accessing services all in one location.