Vans

Reviews

• BM

  Brian Machain

  May 2, 2026
  4.0
  This the fourth pair of Vans I got that still don’t fit right. And they won’t exchange them without the box. The store and the staff was good tho.
• RL

  R Last

  Mar 29, 2026
  5.0
  The staff are friendly, fast and efficient.
• ML

  Martha Limon

  Jan 19, 2026
  1.0
  I attempted to return a pair of shoes I had picked up from the Victoria Gardens store. Which, I purchased for my sons Christmas gift . When, I presented a copy of my order number 61370511 with the amount of money I had paid for the shoes and the manager refused to refund my money. She said, since I didn’t have a paper receipt (which I was never given!) I would not be able to get a refund. That I should return them back to the Vans online store. So, I was inconvenienced to go to FedEx print out a return label and purchase a return box for $7.50 to return the shoes. I still have not received any return money for the shoes I returned! Do not pick up any merchandise from this store, because you will get very poor customer service! Rude!
• GR

  Gunner Rae

  Nov 11, 2025
  5.0
  Nancy was very helpful with me and my son getting us the right show size. Great customer service! We will definitely be going back!
• JO

  Jocelyn Ornales

  Nov 17, 2018
  3.0
  Clean store, nice shoes, but poor customer service. It's more like they are JUST working and putting in their hours. Did not feel like great service was applied. Then again its not like a Louis Vuitton store lol.

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