Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Rancho Cucamonga, CA location nearby Fontana and Upland offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Mixed reviews on customer service; some praised helpful staff while others reported poor experiences.
Product Selection
Customers appreciated the variety of clothing options, especially for plus sizes and big & tall sections.
Store Cleanliness
The store is generally clean and organized, though some areas, like the men's dressing room, need attention.
Pricing and Sales
Many customers found prices reasonable and enjoyed the sales, although some felt prices were high without discounts.
PM
Paul M
Jan 1, 2026
5.0
good
OH
Oyuki Hernandez
Dec 13, 2025
5.0
Our family recently had all of the young cousins do the funny pictures and our photographer Meghan was amazing, she was patient and had amazing ideas and made the experience so much fun. It was everything the kids wanted and more. She deserves recognition for the patience she had with all of our teenagers.
SN
Savannah Navy
Nov 29, 2025
1.0
Horrible customer service with associates and managers with no knowledge.
A3
A P 3
Nov 9, 2025
4.0
The atmosphere was nice, the employees were very cordial.
We were there to have portraits made of the family.
Our session was very nice. We had camera person Jonathan, very professional.
We were pleased with the photos actually purchased quite a few of them.
The price was reasonable.
SJ
S “Sylvie” J
Oct 24, 2025
1.0
Associates are inattentive and will try to avoid you
What types of products does JCPenney in Rancho Cucamonga offer?
JCPenney offers a wide selection including men's, women's, and kids' apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Rancho Cucamonga?
The store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney in Rancho Cucamonga offer curbside pickup?
Yes, curbside pickup is available at this location.
What payment methods are accepted at JCPenney in Rancho Cucamonga?
They accept American Express, Discover, MasterCard, Visa, and checks.
Is the JCPenney store in Victoria Gardens Mall wheelchair accessible?
Yes, this store has a wheelchair accessible entrance to accommodate all customers.
Can I find beauty services near JCPenney in Rancho Cucamonga?
Yes, nearby beauty services include Angela Ruopoli The Salon, Fashion Nails & Spa, Cut Color Beauty Salon, and Skin Laundry at Victoria Gardens.
What dining options are available near JCPenney at Victoria Gardens Mall?
Nearby dining options include Crepes De Paris, Chipotle Mexican Grill, Mendocino Farms, Drunken Cake Pops, Pinkberry, Sharetea, Corner Bakery, Gyu-Kaku Japanese BBQ, The Melt, Luna Modern Mexican Kitchen, and Fleming’s Prime Steakhouse & Wine Bar.
Where can I get jewelry repairs near JCPenney?
Fast Fix Jewelry and Watch Repairs is located nearby for convenient jewelry repair services.
Are there other clothing stores near JCPenney in Rancho Cucamonga?
Yes, nearby clothing stores include LOFT, Soma Intimates, and Pedal Strength Shop, offering more options for apparel and sportswear.
How can I contact JCPenney in Rancho Cucamonga for customer service?
You can reach them by phone at +1 909-646-8911 or toll-free at +1 800-322-1189.