JCPenney

4.3
1265 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Rancho Cucamonga, CA location nearby Fontana and Upland offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
12399 S Mainstreet, Rancho Cucamonga, CA
91739, United States

Hours

Reviews

4.3
1,265 reviews
5 stars
725
4 stars
310
3 stars
128
2 stars
40
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported poor experiences.

Product Selection

Customers appreciated the variety of clothing options, especially for plus sizes and big & tall sections.

Store Cleanliness

The store is generally clean and organized, though some areas, like the men's dressing room, need attention.

Pricing and Sales

Many customers found prices reasonable and enjoyed the sales, although some felt prices were high without discounts.
  • PM
    Paul M
    Jan 1, 2026
    5.0
    good
  • OH
    Oyuki Hernandez
    Dec 13, 2025
    5.0
    Our family recently had all of the young cousins do the funny pictures and our photographer Meghan was amazing, she was patient and had amazing ideas and made the experience so much fun. It was everything the kids wanted and more. She deserves recognition for the patience she had with all of our teenagers.
  • SN
    Savannah Navy
    Nov 29, 2025
    1.0
    Horrible customer service with associates and managers with no knowledge.
  • A3
    A P 3
    Nov 9, 2025
    4.0
    The atmosphere was nice, the employees were very cordial. We were there to have portraits made of the family. Our session was very nice. We had camera person Jonathan, very professional. We were pleased with the photos actually purchased quite a few of them. The price was reasonable.
  • SJ
    S “Sylvie” J
    Oct 24, 2025
    1.0
    Associates are inattentive and will try to avoid you

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Rancho Cucamonga offer?

JCPenney offers a wide selection including men's, women's, and kids' apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the store hours for JCPenney in Rancho Cucamonga?

The store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.