Brand Certified
JCPenney
4.3(1268 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
12399 S Mainstreet, Rancho Cucamonga, CA
91739, United States
Certified by JCPenney • Mar 01, 2026
(909) 646-8911
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/ca/ranchocucamonga/clothing-stores-ranchocucamonga-ca-2823.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Rancho Cucamonga, CA location nearby Fontana and Upland offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.3
1,268 reviews
5 stars
726
4 stars
310
3 stars
129
2 stars
40
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported poor service and inattentiveness.
Cleanliness
The store is generally noted for being clean and organized, although some areas, like the men's dressing room, received criticism for being dirty.
Merchandise Variety
Customers appreciated the wide range of merchandise available, though some expressed disappointment with the selection for plus-size clothing.
Pricing and Sales
Many customers highlighted good prices and sales, making it a popular shopping destination for bargains.
Photography Services
Experiences with the photography services were varied, with some customers having positive interactions while others reported significant delays and dissatisfaction.
- CRCarina Rosalestoday5.0I always go here for my shopping presents and yes they are very sweet and helpful and the prices are very good the merchandise is beautiful I'm forever grateful thanks
- LSLindsey SmithFeb 2, 20261.0Unbelievable my girlfriend was discriminated on the moment we walked into the store, all the way till we literally checked out (bought our stuff) and the sales associates even asked her if she was going to pay for her stuff. Like we literally just did. Mind you we have no extra bags or anything just her wallet. Shame on you Ronica and oth we employees, maybe dont judge people on looks and give people the benefit of the doubt!
- EEElviaJan 11, 20263.0A lot of merchandise. Clean
- PMPaul MJan 1, 20265.0good
- OHOyuki HernandezDec 13, 20255.0Our family recently had all of the young cousins do the funny pictures and our photographer Meghan was amazing, she was patient and had amazing ideas and made the experience so much fun. It was everything the kids wanted and more. She deserves recognition for the patience she had with all of our teenagers.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Rancho Cucamonga offer?
JCPenney offers a wide selection including men's, women's, and kids' apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Rancho Cucamonga?
The store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney in Rancho Cucamonga offer curbside pickup?
Yes, curbside pickup is available at this location.
What payment methods are accepted at JCPenney in Rancho Cucamonga?
They accept American Express, Discover, MasterCard, Visa, and checks.
Is the JCPenney store in Victoria Gardens Mall wheelchair accessible?
Yes, this store has a wheelchair accessible entrance to accommodate all customers.
Can I find beauty services near JCPenney in Rancho Cucamonga?
Yes, nearby beauty services include Angela Ruopoli The Salon, Fashion Nails & Spa, Cut Color Beauty Salon, and Skin Laundry at Victoria Gardens.
What dining options are available near JCPenney at Victoria Gardens Mall?
Nearby dining options include Crepes De Paris, Chipotle Mexican Grill, Mendocino Farms, Drunken Cake Pops, Pinkberry, Sharetea, Corner Bakery, Gyu-Kaku Japanese BBQ, The Melt, Luna Modern Mexican Kitchen, and Fleming’s Prime Steakhouse & Wine Bar.
Where can I get jewelry repairs near JCPenney?
Fast Fix Jewelry and Watch Repairs is located nearby for convenient jewelry repair services.
Are there other clothing stores near JCPenney in Rancho Cucamonga?
Yes, nearby clothing stores include LOFT, Soma Intimates, and Pedal Strength Shop, offering more options for apparel and sportswear.
How can I contact JCPenney in Rancho Cucamonga for customer service?
You can reach them by phone at +1 909-646-8911 or toll-free at +1 800-322-1189.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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