ALO

Reviews

• LF

  Lau Ki Fung

  1 day ago
  5.0
  I purchased online and I had to do an exchange there. They were quick and helpful!
• RW

  Reham Wahab

  May 8, 2026
  1.0
  ❌️❌️TERRIBLE CUSTOMER SERVICE - AVOID THIS BRANCH. Honestly one of the worst retail experiences I’ve had. The staff were rude, dismissive, and completely unprofessional. They make you feel unwelcome the moment you walk in. I first asked an employee to check for a small hoodie; she said she would look, then completely ignored me. Later, in the fitting room, I asked another employee for medium leggings in brown and grey. She immediately claimed they didn’t exist, which was incredibly frustrating because I had seen them myself before entering. I ended up going out and finding TWO medium brown leggings and one grey on the floor myself. ❌️Management needs serious improvement; this level of service is unacceptable for a brand like Alo. I highly recommend shopping at the Sainte-Catherine location—where the staff is actually professional—or just ordering online to avoid wasting time at this branch.
• JP

  Jigisha Patel

  Apr 18, 2026
  5.0
  Went to Alo and finally bought something which was the black accolade full zip hoodie and the experience was great, employees were really helpful in regard to finding the size I wanted and trying it on. Highly recommend buying something there, the brand and their clothes are surreal and are absolutely worth the hype. Can’t wait to buy something else from them in the nearby future.
• MA

  Mohammed A

  Apr 18, 2026
  1.0
  They can’t afford to hire security, so instead they take advantage of their male employees to work as security turning them into rude people leading to a fail in both security and sales at the same time.
• AD

  anna Da

  Apr 9, 2026
  1.0
  Worst Customer service ever

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