Nordstrom Rack Sunvalley Shopping Center

Reviews

• SM

  Starnay Mckoy

  Jan 3, 2026
  4.0
  This is one of the larger nordstroms i've been at. So it had a better option and variety.
• PF

  Pat Franklin

  Dec 26, 2025
  5.0
  Nice story with a good variety. They do a great job keeping the store clean and organized during peak shopping time.
• SL

  Sandrena Lattier

  Dec 18, 2025
  1.0
  Sales person lotus was very mean, customer service horrible was not kind and I don't appreciate the treatment. I spent alot of money here and I felt like this was racial treatment and it not okay when me and my teenager walk in.
• NN

  Nora

  Dec 15, 2025
  1.0
  I went to make a return, and a lady with purple-coloured hair was not only rude but also aggressive towards me. One of the items i brought back did not have a tag (as sometimes they do send items without tags), and she told me with pretty bad energy that "next time I bring an item with not tag, they will not accept a return." To me, she sounded and looked like she was accusing me of something. I told her that then, next time, they should send items only with the tags attached, and she said she is not responsible for that and it is just telling me the store policies! I said - I received them like that - then she threw back at the counter my previous items she had processed and yelled at me, while moving her body and head negatively, saying, "I will not help you!  Go! go to someone else!"while pushing my merchandise almost to the floor. I started shaking, not understanding why I was being treated this way, I never return items without tags I have removed or used - if that is what she meant... The item was sent to me without a tag!. She was clearly upset and tired, as she didn’t even greeted me, as the other cashiers do. I am still in shock about the situation. Went out shaking. Had to wait to drive away. I asked to be given her name so I could call the manager, but I was unable to get it. I hope they review the video and see how she treated me. These people are so unhappy in their jobs. They should seek more fulfilling roles so they don't take it out on us, the customers.
• CM

  Cody Morrison

  Dec 12, 2025
  3.0
  Brutal. No return line or customer service. Have to wait in the regular line which is always backed up. Changing rooms are a bit of a mess. They need more. Or a more efficient way to deal with the volume. Maybe I am being over critical but I think I could give a worse star review. Overall large selection and good variety. The line does move fast they have plenty of checkers and the experience was overall pleasant. I would ship here again as I think the positives outweigh the negatives.

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