We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.
The employees here discriminate against black and brown people. My husband, who is black, and I visited the store on Sunday and had an awful experience. The male employee with curly hair that was greeting people looked at us as we walked in and completely ignored us. A group of white people came in right after us and they were all greeted and welcomed in. We waked around the entire store and not one employee acknowledged or offered us help. We will not be coming back or supporting this location. The employees need better training.
NN
Nolty
Aug 17, 2025
1.0
I wanted to return a “final sale item” for store credit. They never said in the past it wasn’t allowed. This time Leo said it’s not allowed unless I call support and they tell him the return would be allowed. So I did that, put them on speaker phone, they tell him the return will be allowed and he responds saying “no it won’t, we don’t allow more than one courtesy return” and I’m just like… what?? Why did you have me call them then? The whole thing was weird and awkward.
Anyway, the phone rep processed the return for me by mail. I definitely won’t be coming back to this store.
MT
Matthew Trewhella
Oct 23, 2024
1.0
Shopping was pleasant enough and I bought a pair of shoes and 2 pairs of trousers. Unfortunately, one of the shoes started sqeaking really loudly after a couple of weeks because the sole is delaminating. They wouldn't exchange them because I didn't have the original box!! I have the original receipt and the fault is really obvious.
What are the operating hours of the J.Crew store in Pasadena?
J.Crew Pasadena is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 11:00 AM to 7:00 PM on Sundays.
Which payment methods are accepted at J.Crew Pasadena?
J.Crew Pasadena accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does J.Crew Pasadena offer in-store pickup services?
Yes, J.Crew Pasadena offers in-store pickup for customers.
What types of clothing and services does J.Crew Pasadena provide?
J.Crew Pasadena offers clothing for women and men, including swimwear and men's suiting, along with fashion accessories.
Is the J.Crew Pasadena store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
How can I contact the J.Crew store in Pasadena?
You can reach J.Crew Pasadena by phone at +1 626-654-1018 or via email at store.833@jcrew.com.
Where is J.Crew in Pasadena located?
J.Crew is located at 46 W Colorado Blvd, Pasadena, CA 91105, USA.
What nearby dining options are available near J.Crew Pasadena?
Nearby dining options include Taco Libre, Frida Tacos - Old Pasadena, Brothers’ Pies n’ Fries, Roots & Rye, and Edwin Mills by Equator, offering a variety of Mexican food, pizza, cafe, and American cuisine.
Are there any nearby retail or clothing stores near J.Crew Pasadena?
Yes, nearby retail stores include Athleta, Cotton On boutique, Abercrombie & Fitch, American Apparel, Foot Locker, and House of Hoops by Foot Locker.
What services or attractions are close to J.Crew Pasadena that customers might enjoy?
Customers might visit The Fairest Makeup Studio for hair services, Burke Williams spa for relaxation, or Jillian's pool hall for entertainment, all located near J.Crew Pasadena.