ALO

Reviews

• HL

  Ha eun Lee

  1 day ago
  1.0
  Extremely dismissive staff, i asked for assistance in finding a style and the associate rolled their eyes at me. no one helped or spoke to me.
• JJ

  Jessica

  Mar 31, 2026
  1.0
  Disappointed with Alo Yoga. Staff were unhelpful and just told me to call customer service, and even after a long call nothing was resolved.Make sure to check your items carefully upon arrival — some may appear used, which can make returns difficult.For the price, the quality is questionable. Won’t be buying again.
• DM

  David Moore

  Feb 14, 2026
  5.0
  They have great water! Would recommend!
• HC

  henry corona

  Jan 28, 2026
  5.0
  I stopped by this Alo location in Pasadena yesterday and had a really good experience. The store is clean and easy to shop, and everyone from the cashiers to the guy at the door made me feel great and welcome. The staff was helpful without being pushy, and the customer service was honestly amazing. Definitely one of the better Alo locations I’ve been to.
• NR

  Nina Ramirez

  Jan 27, 2026
  1.0
  I went into the Alo Pasadena location to pick up a package and had a really disappointing experience. The guy working the register was extremely rude for no reason. It was very obvious that he was talking about me to his coworkers and laughing, which made the situation uncomfortable and unprofessional. Every time I come into this store, the staff comes off as stuck-up and unfriendly. Customer service here is consistently lacking, which is frustrating for a brand that markets itself as welcoming and elevated. This is Alo—not Louis Vuitton—so the attitude is unnecessary. I hope management takes customer service more seriously because no one should feel disrespected just for walking into a store.