Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Palmdale, CA location nearby Rosamond and Lancaster offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
1,375 reviews
5 stars
812
4 stars
329
3 stars
123
2 stars
41
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Store Experience
The store was generally described as clean and well-organized, although some customers noted issues with long wait times at the registers.
Product Selection
Customers appreciated the variety of products and frequent sales, but some expressed disappointment with limited selection in certain areas.
Negative Incidents
There were several reports of poor customer service experiences, including rude staff interactions and issues with returns.
- JRJackie RoseDec 21, 20255.0Oh boy! Today was an experience. lol. Went in with a goal, and my family and I completed our Xmas shopping. However, I know it wouldn’t have been possible with the help from Genesis, Ezekiel, and Angie. They were amazing. Happy holidays!
- JCJaime Arauz C.Dec 10, 20255.0Muy buena tienda por departamentos
- CRConnie RDec 2, 20253.0I was returning an item and the young woman make me feel uncomfortable when I was returning the item, when I approached her I didn't get a welcome to JCPenney 👎👎
- GOGreg OwensDec 2, 20253.0They don’t want you to buy anything they took away the carts, so you’re supposed to carry stuff all over the store
- MMMariaOct 23, 20253.0Young girl was telling employees that an older man peeked into her changing room, employees did nothing! Very displeased.
Frequently Asked Questions About JCPenney
What are the operating hours for JCPenney in Palmdale, CA?
JCPenney in Palmdale is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Where is JCPenney located in Palmdale?
JCPenney is located at 1131 W Rancho Vista Blvd, inside Antelope Valley Mall, Palmdale, CA 93551.
What types of products can I find at JCPenney Palmdale?
You can find kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup at JCPenney Palmdale.
Does JCPenney Palmdale offer curbside pickup and free shipping?
Yes, JCPenney Palmdale offers free shipping and curbside pickup options for customers.
What payment methods are accepted at JCPenney Palmdale?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment methods.
Is the JCPenney store at Antelope Valley Mall wheelchair accessible?
Yes, JCPenney Palmdale has a wheelchair accessible entrance.
Does JCPenney Palmdale sell men's and women's clothing and shoes?
Yes, JCPenney Palmdale sells clothing and shoes for both men and women.
Which nearby stores can I visit for beauty and spa services near JCPenney Palmdale?
You can visit Sephora inside JCPenney or BOSS Braids hair salon nearby for beauty and spa services.
What are some nearby jewelry stores near JCPenney Palmdale?
Nearby jewelry stores include European Watch and Jewelry Service, Don Roberto Jewelers, Banter by Piercing Pagoda, Kay Jewelers, Marilyn's Boutique, Totally Pagoda, and Piercing Pagoda.
Are there places to eat or grab a snack near JCPenney Palmdale?
Yes, nearby food options include N'Joy Popcorn for snacks, Surf City Squeeze for smoothies and fast food, La Perk coffee shop, and Taco Maker for tacos.