Customers consistently praised the exceptional customer service provided by the staff, highlighting their professionalism, knowledge, and attentiveness.
Sales Associates
Specific sales associates, particularly Christy, Nicole, and Jessica, received numerous commendations for their personalized service and ability to create memorable shopping experiences.
Product Knowledge
The staff demonstrated extensive knowledge about watches and jewelry, which contributed to a positive shopping experience for customers.
Welcoming Atmosphere
Many reviews noted the warm and inviting atmosphere of the store, making customers feel valued and appreciated regardless of their purchase size.
Repair Services
The store's repair services were highlighted positively, with customers appreciating the quick and helpful assistance provided for watch repairs.
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David Deem
Dec 20, 2025
5.0
Great place to shop for watches and jewelry. Christy is amazing and very knowledgeable.
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Diana
Oct 30, 2025
5.0
We’ve been customers of Leeds & Son in Palm Springs for years, and Nicole has been one of the top reasons we keep coming back. She’s professional, knowledgeable, and has a great sense of what her clients are looking for. Every visit with her feels effortless — she listens, provides honest guidance, and always makes sure we leave completely satisfied.
We’ve purchased both watches and jewelry with Nicole’s help, and her consistency, professionalism, and follow-through set the standard for what a true luxury experience should be. It’s rare to find someone who genuinely cares about long-term relationships, not just a single sale.
Leeds & Son is fortunate to have Nicole — she’s the kind of professional who earns customer loyalty for life. We’re already looking forward to working with her again on our next piece.
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EMMANUEL SANCHEZ
Sep 8, 2025
5.0
Patrick was amazing to work with! Super knowledgeable, patient, and made the whole Rolex experience easy and enjoyable. He really took the time to help me find the perfect watch. Looking forward to my next purchase. Highly recommend asking for Patrick!
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Cole Rodgers
Sep 3, 2025
5.0
Just made my first Rolex purchase at Leeds and Son last week and Senior Sales Advisor Christy Brown is a dream to work with. She sourced the exact watch I was looking for, and made the purchase process smooth and effortless. She went above and beyond for her customers needs. I will be using her for all future Rolex purchases.
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Doug Rogers
Aug 18, 2025
5.0
Just made my second Rolex purchase at Leeds last week. Couldn’t have asked for a better sales associate than Patrick, [who assisted me on both purchases].
Will not hesitate to do business with Leeds and Patrick in the future.