Leeds & Son | Bucherer 1888

4.7
172 reviews

About

Watch Store
Leeds & Son | Bucherer 1888 is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.

Location

Leeds & Son | Bucherer 1888
73-670 El Paseo, PALM DESERT, CA
92260, United States

Hours

Reviews

4.7
172 reviews
5 stars
157
4 stars
2
3 stars
1
2 stars
1
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the exceptional customer service provided by the staff, highlighting their professionalism, knowledge, and attentiveness.

Sales Associates

Specific sales associates, particularly Christy, Nicole, and Jessica, received numerous commendations for their personalized service and ability to create memorable shopping experiences.

Product Knowledge

The staff demonstrated extensive knowledge about watches and jewelry, which contributed to a positive shopping experience for customers.

Welcoming Atmosphere

Many reviews noted the warm and inviting atmosphere of the store, making customers feel valued and appreciated regardless of their purchase size.

Repair Services

The store's repair services were highlighted positively, with customers appreciating the quick and helpful assistance provided for watch repairs.
  • DD
    David Deem
    Dec 20, 2025
    5.0
    Great place to shop for watches and jewelry. Christy is amazing and very knowledgeable.
  • DD
    Diana
    Oct 30, 2025
    5.0
    We’ve been customers of Leeds & Son in Palm Springs for years, and Nicole has been one of the top reasons we keep coming back. She’s professional, knowledgeable, and has a great sense of what her clients are looking for. Every visit with her feels effortless — she listens, provides honest guidance, and always makes sure we leave completely satisfied. We’ve purchased both watches and jewelry with Nicole’s help, and her consistency, professionalism, and follow-through set the standard for what a true luxury experience should be. It’s rare to find someone who genuinely cares about long-term relationships, not just a single sale. Leeds & Son is fortunate to have Nicole — she’s the kind of professional who earns customer loyalty for life. We’re already looking forward to working with her again on our next piece.
  • ES
    EMMANUEL SANCHEZ
    Sep 8, 2025
    5.0
    Patrick was amazing to work with! Super knowledgeable, patient, and made the whole Rolex experience easy and enjoyable. He really took the time to help me find the perfect watch. Looking forward to my next purchase. Highly recommend asking for Patrick!
  • CR
    Cole Rodgers
    Sep 3, 2025
    5.0
    Just made my first Rolex purchase at Leeds and Son last week and Senior Sales Advisor Christy Brown is a dream to work with. She sourced the exact watch I was looking for, and made the purchase process smooth and effortless. She went above and beyond for her customers needs. I will be using her for all future Rolex purchases.
  • DR
    Doug Rogers
    Aug 18, 2025
    5.0
    Just made my second Rolex purchase at Leeds last week. Couldn’t have asked for a better sales associate than Patrick, [who assisted me on both purchases]. Will not hesitate to do business with Leeds and Patrick in the future.

Frequently Asked Questions About Leeds & Son | Bucherer 1888

What types of watches does Leeds & Son | Bucherer 1888 sell and maintain?

Leeds & Son | Bucherer 1888 is an Official Rolex Retailer authorized to sell and maintain Rolex watches.

What are the store hours for Leeds & Son | Bucherer 1888?

The store is open Tuesday through Saturday from 10:00 AM to 5:00 PM and closed on Sundays and Mondays.