Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Palm Desert, CA location nearby Thermal and Thomas Mountain offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,167 reviews
5 stars
643
4 stars
286
3 stars
130
2 stars
34
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences reported; some employees received praise for their helpfulness, while others were criticized for poor service.
Pricing
Customers expressed dissatisfaction with high prices and perceived value, with some finding good deals while others felt prices were too high.
Store Condition
Feedback indicated a disorganized store with some cleanliness issues, though some locations were noted as clean and well-stocked.
Product Quality
Concerns were raised about the declining quality of clothing and merchandise, with some customers finding good quality items while others were disappointed.
Shopping Experience
Overall shopping experiences varied, with some customers enjoying their visits and others feeling frustrated by long wait times and lack of staff assistance.
- DSDeallen SteadmanNov 30, 20251.0The prices for the stuff inside, makes me walk the other way. Hand slapping forehead. See ya, never spending that. So I walked the entire store, I have a really good memory you say you strive to give value to me the customer, drop your prices. You should be investigated for price gouging. COVID is way over, enough is enough. Your clothing is no better than Walmart. It falls apart just as fast. Made in China, most of it. And you think it's valuable to me. Your entire store should be RE-THOUGHT. It looks the same for the last 20 years. I have literally watched this store go down hill, I'm really disappointed in the overall quality of everything in the store. And further more, all the stuff you do have, that is valuable, is clearly overpriced by almost half, than most other stores selling similar if not the same products. Sorry not that many people put facts together like I do. Next time don't lie your way through an apology, that is obviously empty and misinformed. Maybe you shouldn't have poked me like that.
- MBM BOct 26, 20255.0Good old JCPenny
- CMCarolyn MccloudOct 11, 20255.0Got exactly what I went for. Employees were great.
- DWDiane WoodardSep 29, 20255.0A lovely place, brought my two grandkids in for some back to school shopping. Everyone here was helpful. Had a few questions, CS was good! We ended up leaving with what we wanted.
- ATAlex TorresSep 10, 20255.0Amazing location and great costumer service!
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Palm Desert offer?
JCPenney offers a wide variety of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Palm Desert?
The store is open Monday through Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney Palm Desert offer curbside pickup?
Yes, JCPenney offers curbside pickup at this location.
Is the JCPenney store in Palm Desert wheelchair accessible?
Yes, there is a wheelchair accessible entrance available at this JCPenney location.
What payment methods are accepted at JCPenney Palm Desert?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment options.
Can I find beauty products within JCPenney Palm Desert?
Yes, JCPenney Beauty offers skincare, makeup, and beauty deals. Additionally, SEPHORA inside JCPenney provides a variety of cosmetic and beauty supplies.
What are some nearby clothing stores to JCPenney in Palm Desert?
Nearby clothing stores include Motherhood Maternity, The Children's Place, Shiekh Shoes, Tilly's, Casa De Paco, Forever 21, and blazersformalwear.net.
Are there options for shoe shopping near JCPenney Palm Desert?
Yes, nearby shoe stores include Payless ShoeSource, Finish Line, Casa De Paco, Tilly's, and Shiekh Shoes.
What eateries or restaurants are near JCPenney in Palm Desert?
Nearby restaurants include Sbarro, which offers Italian pizza and food options, and Jamba Palm Desert Mall, known for smoothies and health food.
How can I reach JCPenney Palm Desert and what landmarks are nearby?
JCPenney is located at 72900 Hwy 111 inside Westfld Shoppingtown in Palm Desert, CA. Nearby landmarks include the Jpl Bible Church and The Cross Hike mountain area, providing options for visiting before or after your shopping trip.